English / Good Communication Good Team
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Autor: anton 04 January 2011
Words: 1222 | Pages: 5
Good Communication, Good Team
When one thinks of team he or she thinks of one unit, one organization or a group acting as one. The main purpose of the team is to come together to form a final conglomerate and product. When a team forms for a school or work project, it is understood that a goal is to be accomplish, but the biggest road block to a team is the lack of communication.
Communication is the golden key to the success of a team in sports or on a project. Some feel intimidated, scared or afraid of rejection to involve themselves in the communication of a team. While others may be too confident or feel they need to be in charge, which also inhibits the communication within the team.
This paper will exhibit some issues common in todayÐ²Ð‚â„¢s team meetings and group assignments. It will display how communication break down leads to the demise of most groups and projects. Much like the classic novel Ð²Ð‚ÑšThe Lord of The FliesÐ²Ð‚Ñœ, anarchy, hostility against other members and cliques form if no structure is in place. But with the proper guidance, instruction and Ð²Ð‚Ñšconch shellÐ²Ð‚Ñœ, teams form a unity and work toward one goal.
What is communication?
Communication is the process that allows people to exchange information by one or several methods, as defined on Wikipedia.com. Communication comes in many forms such as speech, sign language, touch, eye contact or motion. Sports teams such as football use huddles to communicate plays or in baseball the pitcher and catcher communicate using hand signals. In work or school most communication is through voice and talking to each other. People communicate to resolve issues, display feelings and develop ideas. In teams that work on projects in school or work, communication is in a meeting room or round table, where the expression of ideas to solve a problem is communicated through talking. When issues arise and people disagree, what happens to the team, more off what happens to the communication.
Team Communication Issues
Communication breakdown is the reason or source for most conflicts in a team. There are many underling causes for communication breakdowns within a group, inadequate training, misunderstandings, differing backgrounds or a mere lack of respect for others within your group or a particular person within the group. Oftentimes when more than three people form a group or team, cliques begin to form and take sides against others, utterly forming their own team against the group. Because this happens it often results in the team members withholding information and losing trust. Other recourses can be reduced cooperation and productivity, person attacks and complaints.
A good example of a lack of communication is the North American Blackout of 2003, where the power plants did not communicate the status of the power grids causing more than 100 power plants to go off line and 40 million Americans and Canadians to lose power. Not including how many billions of dollars was lost by American and Canadian companies.
Richard J. Mayer came up with the hypothesis that Ð²Ð‚ÑšVirtually all communication problems and conflicts between people, no matter how serious they appear, are due to an accumulation of un-confronted and unresolved minor issues, each of little or no apparent importance.Ð²Ð‚Ñœ
He also states that communication breakdown is inevitable due to our nature as human beings. A little conflict within a team is good, if no or little conflict occurs it most likely means that all members think alike or have just given up hope and abandoned the team. Both of these factors are not good for the effectiveness of the team.
Effective communication within a team will not and does not happen over night; instead, it requires delicate planning and good organization on part of the team leader.
If the team leader or project manager does not sense there is a communications problem within the team, it is their responsibility to correct it. If the team cannot get its job done, the blame is ultimately going to fall on the leader. Developing a set of guidelines is essential for creating self-discipline in a team. Developing a set of ground rules and assigning tasks that each rule is followed by all team members is a start. Off of that time should be spent discussing disciplinary actions if any rules are broken. Once ground rules and the disciplinary action is set, most of the annoyances of team communication is crushed. Building trust within your team is essential, which will in turn develop confidence and dedication from team members to the overall success of the team. Clarification of whom is expected to do what and by when set deadlines.
A leader should take every advantage to enhance the communication process prior to formulating teams or beginning the team process. Time should be allowed for each group member to get to know each other and interact informally. Sometimes an offsite retreat or local team activity will help build relationships among team members and facilitate communication down the road.
A good leader should train members about group techniques and conflict resolutions. The timing and location must be right and updated technology should be in place for the enhancement of communication. Some basic procedural positions a manager or team leader should take include formulating an agenda prior to each meeting, a problem or item-list procedure and open discussion session towards the end of the meeting.
Team communication is the most essential part of any group. If communication is not made a high priority within a team, the team will not succeed. As it is proven in this paper, communication comes in many forms and the lack of can cause numerous issues within the group, including hostility, anger, formation of cliques and the lack of focus.
Some guidelines and techniques team leaders follow to help improve communication can include conflict resolutions, formulation of agendas at the beginning of each meeting and open communication. Communication is important not only in school or at work but organization to organization also. Evident in the renowned black out of 2003, if two large organizations do not communicate millions of people can be affected.
Today, as always, communication is the key to anything successful. Whether the communication is in a group, organization or even a marriage, without successful and direct communication all is deemed to fail.
"2003 North American Blackout." Wikipedia. 25 May 2006. 30 May 2006 <http://en.wikipedia.org/w/index.php?title=2003_North_America_blackout>.
Funk, John, and Peter Krouse. "Transcripts Show Chaos Just Before Blackout." The Plain Dealer 04 Sept. 2003. 30 May 2006 Huseman, R., Logue, C. and Freshley, D. 1977. Readings in Interpersonal and Organizational Communication. Boston, Holbrook Press, Inc.
Larson, Carl E., and Frank M. LaFasto. TeamWork What Must Go Right/What Can Go Wrong. Newbury Park: Sage Publications, 1989.
Mayer, Richard J. "Communications and Conflict in Organizations." Human Resource Management (1974). Business Source Premier. EBSCO. UC Davis, Davis. 22 May 2006. Keyword: communication problems.
Ruderman, M, Hughes-James, M, and Jackson, S. 1996. Selected Research on Work Team Diversity. American Psychological Association and Center for Creative Leadership.
Wikipedia, (2007), Defination of Communication. Retrieved from http://en.wikipedia.org/wiki/Communication
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