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Autor: anton 05 April 2011
Words: 600 | Pages: 3
In my understanding organizational behavior is the manner people interact in a work environment. By study organizational behavior, we can understand each other better and find a way to work together. Organizational rely on individual to develop products, or provide services, and manage organization. So, understanding individual can help produce quality work. According to an article in Organizational Behavior by Schermerhorn in Pg 8, people intend to stay with an organization offer good benefit that will fit their personal and financial needs.
Organizational culture is an organization's value, beliefs, and actions. Every organization has difference culture. Organizational culture influenced by education, economic, religion, and life style. We can understand an organization culture by study the history of an organization to give itself a better version of the future. We will learn from the failure and not make the same mistake twice. In HR Magazine (2006), an organization with high quality performance work will increase the quality of the product, and it can see through an organization's finance report.
Diversity is people that are have difference age, background, and life style work together in an organization. In some point, they have same goal. Diversity gives an organization a better understanding of the client want. Every one has difference experience. When you combine every one's idea together, you will have quality outcome. Casino and hotel in Las Vegas bring in diversity of employee to work for them help them bring in diversity customer. The study in AAOHN Journal find out by 2008, the Hispanic Men (7.1%) will be the largest minority group nonwhite work force in United States. Black women (6.6%) will be the second. Asians and Pacific Islanders, American Indians, Alaska Natives will be 5.7%.
Communication is sending and receiving information from other. When you are sending message out, you also want to hear what other have to say. A good communication is other understands the message you are sending out and able to give the feedback. Recently, Mandalay Hotel gives out an employee survey. But, the survey shows only 35% of the employee participants in the survey. That is a way that an organization tried to communication with the employee. Communication needs a speaker and a listener. It doesn't work when one side is no participant in the action. If the employee willing communicate with the upper management, that will help the upper management to make a better decision.
Organizational effectiveness can measure by the organizational behavior, culture, and how far down you have been achieve your goal. Communication and diversity can influence the organizational effectiveness. We need to look at how internal and external organization run to determine how effective it is. Effective work groups involve in sharing their knowledge and work together.
Organizational learning is learning from the past experience, study, and come up with new ideas. Organizational always need to improve the product and the service to keep up the pace in their industry. Give new training class to the employee will help the employee increase productivity. I recently got a job in the hotel. I found out the hotel require the management group go to the class to learn how new software, which I think it is really good idea. Even you out of school, you still can keep up with the technology.
Kerr, Madeleine. Work Force Diversity. AAOHN Journal. 2001. Vol.49, Iss. 1; pg. 14, 7pgs
Lockwood, Nancy R. Maximizing Human Capital: Demonstrating HR Value with Key Performance Indicators. HRMagazine 51.9 (Sept 2006): pS1 (11).
Schermerhorn, John R. Organizational Behavior (9th ed).
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