A Happy Worker Is a Productive Worker

'A Happy Worker Is A Productive Worker' Discuss with reference to motivational theories. In this essay I will be considering whether or not a happy worker is a productive worker. Also, I will be discussing whether being happy is the only factor that can motivate an individual at work. Workers can be motivated in various ways, this will be explained in this essay. It is noticed that a happy worker provides a better service to its customers, rather than an unhappy worker. Being able to give good customer service is important, especially in the Tourism industry. In this industry employees have to come face to face on a regular or daily basis, and it is significant that they show and provide an excellent service. This can involve good body language, oral communication, listening to the customer and having eye contact to show an interest in what the customer is saying. A good service culture includes appreciation for a good service by the internal and external customer. There are a number of theories that can relate as to whether or not a happy worker is productive. Managers in an organisation may have to find ways to motivate an individual, this can be through extrinsic and intrinsic rewards. Hence, the employee being happy from these rewards will be more productive. ...read more. The two factors included motivators, which are factors that motivate such as, sense of achievement, chance of promotion and recognition of effort. The second factor is hygiene factors, which are factors that need to be met to prevent dissatisfaction. These include pay, conditions, company policy and inability to develop. Motivators can make workers more productive, however there are also other factors that can help motivate. The criticism for this theory is that improving pay and conditions may be taken for granted, also job improvement may be expensive for some organisations. "One viewpoint, usually associated with the human relations movement, is that a happy worker is a productive