Capstone Case: New Century Wellness Group
Essay by kledding • August 8, 2017 • Coursework • 6,723 Words (27 Pages) • 2,433 Views
Capstone Case: New Century Wellness Group
Contents
Chapter 1 - Introduction to Systems Analysis and Design 3
Chapter 2 - Analyzing the Business Case 6
Chapter 3 - Managing Systems Projects 9
Chapter 4 - Requirements Modeling 10
Chapter 5 - Data and Process Modeling 13
Chapter 6 - Object Modeling 16
Chapter 7 - Development Strategies 19
Chapter 8 - User Interface Design 22
Chapter 9 - Data Design 24
Chapter 10 - System Architecture 25
Chapter 11 - Managing Systems Implementation 26
Chapter 12 - Managing Systems Support and Security 28
Chapter 1 - Introduction to Systems Analysis and Design
- Business Profile.
New Century Wellness Group’s mission is to provide a holistic approach to health care. They provide preventative medicine, fitness, as well as well as traditional medical care.
The owners, Dr. Jones and Dr. Garcia, are internal medicine specialists, and have a staff of four primary care physicians, one nurse practitioner, four physical therapists, one registered nutritionist, eight nurses, and eight support staff people.
The Group’s has 8,000 patients from 325 different employers, many of which provide insurance coverage for employee wellness and health maintenance, and accept insurance plans from 25 licensed health insurance providers.
There is competition, but no other clinic currently provides the same range of services they offer.
Due to continued growth, they are in need of a more modern information system to support their business and health information management needs. They are also considering opening another location near a new medical center.
(see organizational chart on page 2)
- Business Processes.
Business Process Description | Who is Responsible | Data required; Information generated. |
Hiring new employees | Fred Brown | Resumes/licenses; Employee data for payroll |
Payroll, tax reporting, profit distribution | Corinne Summers | Employee status/hours/contracts with medical professional employees; Payroll checks/employee W2 |
Medical record maintenance | Susan Gifford | Medical records (paper or digital)/forms/doctor’s notes; Accurately updated records. |
Accounts Receivable | Tom Capaletti | Bank transactions/ patient payments / insurance payments; Past due statements/ monitoring reports. |
Insurance Billing | Tammy Alipio | Medical records/ insurance policies and deductibles; Claims submitted to insurance companies/bills submitted to the patient. |
Patient Appointments and monitoring | Carla Herrera | Clinic Patient information/ doctor’s appointment schedule/ dates & hours of clinic operation; Daily appointment list/ reminder calls to patients. |
Table 1: business processes at New Century Wellness Group.
New Century Wellness Group
[pic 1]
Figure 1: Organizational Chart.
- Recommendation:
I would recommend they purchase an ERP system for their needs. ERP systems come with modules that are integrated together, thus one buys only what they need and/or can afford, but can then ‘upgrade’ later when the business changes or expands. Healthcare is a complex and highly regulated business and an ERP system would be kept up to date over time and also provide the interoperability between clinic functions which would lead to increased employee productivity and morale.
- Systems Development Method.
I would recommend a structured analysis approach if purchasing an ERP system. An ERP system’s modules could be implemented in phases and allow for a more gradual and less intrusive implementation plan.
Method | Pros | Cons |
Structured Analysis | Traditional & popular method that is well suited to project management tools and techniques. | Delays and cost overruns due to requirements changing; applications becoming obsolete before they are implemented. |
O-O Analysis | Integrates with OO programming languages; modules can be cloned using inherited properties. | Less familiar to development teams; interaction of objects and classes can become complex in larger systems. |
Agile | Offers flexibility during design when changes are needed; increased collaboration between teams during development. | Dynamic and fluid approach requires effective control and leadership; lack of formal documentation of the design can lead to future complications. |
Table 2: Systems Development Methods
Chapter 2 - Analyzing the Business Case
Electronic Medical Records (EMR)
An electronic medical record (EMR) is a digital version of the traditional paper-based medical record for an individual. The EMR represents a medical record within a single facility, such as a doctor's office or a clinic.
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