Gap Analysis

Gap Analysis: Global CommunicationsKaren ThomasStratford University Global Communication is an industry that can be a risk that managers face array of challenges when their companies embracing foreign ventures (Ives, Jarvenpaa, Mason, 1993). Global Communication can have several challenges that a company can face. Challenges can include layoffs, cost-cutting, competition with marketing revenues and language barriers. The language problem will probably hit during the first call overseas, if customers are lucky the receptionist will speak English (Small, 1996).Global Communication is an industry that is growing fast and beginning to have an effect on many jobs in different types of companies. Global Communication is starting to incorporate different telecommunication tools into one program that will be helpful to the consumer. This has been causing a major shift for competitors and job security for the employees, allowing for jobs to be recreated in other countries and...

Gap Analysis: Global CommunicationsGlobal Communications is a telecommunications company that was once an industry leader. Other companies have made adjustments to drop Global Communications to the middle of the pack. Now it is their time to make necessary changes to remain profitable and competitive. They are introducing new products and services to reach a global customer base. Global Communications also wants to outsource its' technical call centers to Ireland and India. Outsourcing will lead to a reduction in costs and more expertise in technical support. The biggest challenge facing Global Communications is the care and concern of their current employees, who will most likely lose their jobs. Situation AnalysisIssue and Opportunity IdentificationGlobal Communications realizes that the telec...

Global Communications Global Communications soon came to the realization if business and profits do not increase; they are facing going out of business completely. Over a three year period with the decline in profits of more than 50% the ability for the company to rebound is being questioned. Global Communications has to take action by improving technology and expanding globally. This will result in outsourcing thousands of jobs overseas and a layoff is expected. Alluding to contractual manipulation and unethical business practices the Union has elected to pursue legal action.Situation AnalysisIssue and Opportunity Identification Technology has moved forward at an incredible rate. This has allowed many different players to compete within the telecommunications industry. The cable companies have en...

CommunicationsIn this analysis I am going to present the problems that Global Communications confront before and after the implementation of an aggressive approach to become a truly global resource. Global Communication was getting behind in the industry. In my Gap Analysis I will identify the issues and the opportunities confronting this company. Situation AnalysisIssue and Opportunity IdentificationThe issue for Global Communication was caused by implementing an approved strategy to stand out from the competition by adding new services on their business and consumer customers. This strategy brings multiples adverse situation towards the company. Global Communication confronted a great many of barriers using or choosing an effective communication channel implementing their plan. The senior team went through a not well organize process of communicating their members of their strategy not giving them enough time to pr...

With the onslaught of competition in the telecommunication industry, Global Communications has come under tremendous economic pressure. Over a three-year period, stockholders have seen their investments decline more than 50% and are now questioning the ability of the company's ability to rebound. "Local, long-distance and international markets are all competing for the same business but the industry suffered a huge blow at the hands of the cable companies, who stepped in to provide complete solutions encompassing computers, televisions and telephone service" Global Communications publicly announced that it will outsource thousands of its technical support jobs overseas and a layoff is expected. Citing contract manipulation, the Union has spoken out against the strategy stating that Global Communications failed to look at the Union as a partner and all other options should have been evaluated prior to the decision to send union jobs ov...

CommunicationsThe dynamics associated with the Global Communications environment centers on a lack of organizational communications with the various stakeholders. Elements that affect the organization are conflict continuums (Kreitner & Kinicki, 2004, p. 487), deficits in organizational commitment concerning job security (McShane & Von Glinow, 2004 p. 128), and organization politics (Kreitner & Kinicki, 2004, p. 575) that propagate distrust among stakeholders.Situation AnalysisIssue and Opportunity