Good Samaritan Services: Executive Summary

Introduction

Good Samaritan Services (GSS) is a national volunteer agency providing geriatric health services. It is funded by both the United Way and fundraising activities, and Mr. Jennings was hired as a consultant to increase course enrollment, but has not met his goal as yet. GSS is suffering from a lack of direction and unity. There is also financial uncertainty of the branch which may result in the cancellation of a presentation by the lieutenant governor. GSS needs to restructure the organization with better leadership in order to produce a positive financial result.

Recommendations

It is recommended that GSS reorganize to have a clear structure of leadership. The new leadership should focus on increasing the motivation of everyone involved, including volunteers and clients. This will result in a positive environment, which will lead to more referrals and more revenue.

Implementations

Short Term 0-3 months

Ð'*Hire an accounting service in order to ensure the financial accuracy of all reports.

Ð'*Restructure the organization, including a temporary branch manager to establish a chain-of-command of command structure.

Ð'*Establish a donation box at the gala event to boost revenues in the short-term.

Ð'*Discuss solutions with bank and set up payment plan.

Medium-Term (3-6 months)

Ð'*Adhere to deadlines set in letter.

Ð'*Plan and attend motivational retreat in order to reiterate the mission statement, mandate and focus of the organization.

Ð'*If Mr. Jennings is unable to perform his duties he should be released.