Kudler

Primary Functions of Management

There are three levels of management: strategic managers, tactical mangers and operational managers. Strategic managers are the senior executives who are responsible for the firm overall. Tactical mangers are responsible for implementing the directives of strategic managers. Lastly, operational managers are responsible for day-to-day supervision (Balkin & Gomez-Meija, 2002). At Kudler fine foods the Management team is as follows:

Kathy Kudler:-President-Kathy Kudler is responsible for making sure that Kudler Fine Foods meets their goals and objectives.

Store Manager-At Kudler Fine Foods there is one store manager for each of the three Kudler store locations.

Harvey Stephens- Dir of Finance and Accounting: Harvey Stephens is responsible for planning and directing the finance and accounting activities for Kudler Fine Foods. Two Account Clerks and two Computer Software Specialist report to Mr. Stephens.

Yvonne Reynolds- Director of Store Operations: Yvonne Reynolds is responsible for managing the operations of three stores; including inventory, purchasing and logistics. She is responsible for store safety, facility maintenance, security, and compliance with state and federal regulations. The Purchasing Manager and Inventory Manager report directly to Yvonne Reynolds.

Brenda Wagner- Director of Administration and Human Resources: Brenda Wagner is responsible for developing policies. Also Ms. Wagner is responsible for directing and coordinating human resource activities, retention, benefits, training, and employee services. The HR Assistant and the Administrative Assistant report to Brenda Wagner.

Technology and the Internet at Kudler Fine Foods

Technology and the internet are important for the daily operations of Kudler Fine Foods. Outside of utilizing software programs such as Excel for tracking all the accounting and financial activities of the company, Kudler also uses a system know as Retail Enterprise Management System (REMS). The biometric time system is another form of technology that Kudler Fine Foods uses in order to assist in the company’s payroll procedures. With the biometric time system all employees must clock in and out using a finger touch pad. This system identifies the employee and records the time worked.

The internet is used at Kudler Fine Foods in several different ways. Kudler utilizes the internet for bank reconciliation. Bank reconciliations are preformed daily. The bank accounts are accessed via online banking functionality provided by the financial institutions. The internet is used as a form of advertisement for customers to browse the products and services that Kudler Fine Foods offers. Also Kudler is set up on a computer network, so that information can be transferred between the headquarters and store locations. Being able to transfer and disseminate information on an internal computer network system is convenient.

If Kudler didn’t have access to the forms of technology and the use of the internet, the daily operations of management and store employees would be more time consuming and more stressful.

Porter’s Competitive