Kundler Fine Foods

Kundler Fine Foods

Theresa M. Greogry

University of Phoenix

BSA/310

[ July 5, 2010 ]

Petula Brown

Kundler Fine Foods

Kundler Fine Foods is a small upscale specialty foods store with three locations in California (Kundler Fine Foods, 2003, 2005, 2008). This company uses multiple business processes. These various business processes are important to have to ensure the business runs smoothly. Because this company has multiple locations some of their business processes need to be computerized. This company focuses on customer service and ensuring that all of the products are top notch ensures customer satisfaction. A business process of high importance is the finance and accounting. This aspect of the business can determine rather the business sinks or swims.

During the initial business plan Kundler Fine Foods decided to outsource to a consulting firm to assist in the procurement and installation of a Retail Enterprise Management System. Because finance and accounting are a very important aspect of the business the Retail Enterprise Management system needs to be developed with the needs of the company taken into consideration. The consulting firm chosen was Smith Systems Consulting. This consulting firm was also contracted on a yearly basis to maintain the Retail Management System.

Retail Management System

Kundler Fine Foods and Smith Systems Consulting determined that at modular and scalable Retail Management System was the best option for this business (Kundler Fine Foods, 2003,2004). This specific Retail Management system has the following modules: General Ledger, Accounts Payable, Accounts Receivable, Point of Sale, and Bank Reconciliation. A module was not acquired for asset management and accounting. The specific Retail Management System has built-in security features and the company has installed auxiliary generators in the event of power outages, which will assist in preventing power outages from causing a financial security risk.

The general ledger module includes a chart of all accounts as well as transaction details. These reports can be broken down by store, department, and products. It also includes the financial reporting items like the balance sheet, income statement, cash flow and, trend analysis. This works hand-in-hand with the various business systems to ensure that supply meets demand. With the general ledger module the company can easily look back to previous years and can compile reports that cover multiple years. With the intricacies of the system budgets can be created all the way down to the department level. Most of this information is done automatically eliminating much of the need for manual data entry. This saves the company money by not needing a data entry employee to fulfill this requirement.

The accounts payable module keeps track of vendor codes and master files as well as printing checks for the various vendors. The module is attached to multiple bank accounts. Once a purchase order is submitted vendor orders are posted directly to the accounts payable module and the check will be printed to pay the vendor. Because some of the items purchased come from international addresses this module can handle the orders without writing out a manual request. Because this module is mostly automatic and the stores purchase locally grown produce some entries need to be made manually. This is to keep records of the transactions and create checks for large orders in which the vendors can cash.

The accounts receivable module operates via the point of sale system, which is the company's most important report. The point of sale module collects all of the data for each sale. It reports the items that were sold, who sold them, what time they were sold, and which store sold them. This module is links to the various modules as well as various other business systems that are used for ordering products. The point of sale module also handles all credit and debit card transactions. They are processed through their electronic payment-clearing house. The bank reconciliation module handles checks,