Ob Practices At Chaudhary Group In Nepal

To Whom It May Concern

This is to certify that the following students of ACE Institute of Management, pursuing MBAe, visited our organization Chaudhary House at Sanepa on 9th March 2008 for the preparation of the report about the Organizational Behavior pattern and practices prevailing in this organization.

1. Chandan Khetan

2. Krishna Kumar Shah

3. Shristi Shakya

4. Sushant Shrestha

We wish them all the best for the report preparation and other future ventures.

________________________

Rooplata Sethia

Executive, HRD

Chaudhary House, Sanepa

Abstract

This paper documents Organization Behavior Best Practices specific to Chaudhary Group. The paper is the culmination of research efforts [between March ….. to March 14, 2008] performed by MBAe 2nd Semester students of Ace Institute of Management as part of their academic pursuits in Organization Behavior.

The research team gathered information through an extensive interview process that involved Management professionals from Chaudhary Group within the Human Resource Department (including administration, and finance). These management professionals were in various levels of management (project managers, directors, and senior executives) and were also part of projects that spanned the entire country. The purpose of this paper is to communicate Organization Behavior practices in use today, the advantages and consequences of such practices, and the skills sets that must be explored in an effort to contribute to the progressive evolution of Organization behavior.

Keywords: Management, Best Practices, Cross-functional Teams, Cognitive Dissonance, Diversity Management

Table of Content

Abstract 3

Executive Summary 6

Acknowledgment 8

1. Introduction 9

1.1 Introduction of Chaudhary Group 9

1.1.1. Vision 9

1.1.2. Mission 9

1.1.3. Management Philosophy 10

1.1.4. Core Values 10

1.2. Business Area 11

1.2.1. FMCG 11

1.2.2. Consumer Durables 12

1.2.3. Automobile 13

1.2.4. Infrastructure 13

1.2.5. Financial Services 14

1.2.6. Specialties 15

1.2.7. Citizen Chaudhary 16

1.3. Future Plans and Programs 17

1.4. Organization Structure 18

1.5. Departments and functions 19

1.5.1. Corporate Division 19

1.5.2. Operation Division 20

1.6. Objective of the study 21

1.7. Limitations of study 21

1.8. Sources of data and collection method 22

2. Findings 23

2.1. Chaudhary Group вЂ" present status: 23

2.2. Organizational Practices in CG: 23

2.2.1. Workforce Diversity: 23

2.2.2. Work Environment 24

2.2.3. Organization Culture: 25

2.2.4. Recruitment and Selection 26

2.2.5. Competence, Awareness and Training: 27

2.2.6. Training and Development: 28

2.2.7. Motivation: 29

2.2.8. Research and Development: 30

2.2.9. CG Social Responsibility: 30

2.2.10. Global Compact 31

2.2.11. Change Management: 31

2.3. Team Practices in CG 32

2.3.1. Team formation: 32

2.3.2. Communication: 33

2.4. Individual Practices in CG 36

2.4.1. Motivating Each Individual: 36

3. Recommendations and Conclusion 37

Recommendations 37

3.1. Best Organization Behavior Practices that CG can use 37

3.2. Organizational Practices 37

3.2.1. Workforce Diversity 37

3.2.2. Work Environment 38

3.2.3. Organizational Culture 38

3.2.4. Knowledge Management 39

3.2.5. Continuous Improvement 39

3.2.6. Corporate Policies and Governance 41

3.2.7. Motivation 42

3.3. Team Practices 43

3.3.1. Focus 43

3.3.2. Team Members 43

3.3.3. Team Processes: Front-end Planning 43

3.3.4. Team Life 43

3.3.5. Good Communication 44

3.3.6. Risk Registration and Documentation 44

3.3.7. Feedback 44

3.4. Individual Practices 44

3.4.1. Personal Processes 45

3.4.2. Cognitive Dissonance 45

Conclusion 46

4. References: 47

5. Appendixes 48

5.1. Attachment 1 48

5.2. Attachment