Organisational Behavior

Organisations are necessary for achieving certain goals and objectives which are difficult to achieve by individuals alone For example, consider the case of your own education. Can you get education without taking admission un a school or collage? Yes, you can, by making necessary arrangements at home, but that education may not be acceptable in the society. In this context, many questions arise: How to recruit, train and effectively manage people to maximize people and so on. According to Misra,G. Organisational behavior, which is also referred to as OB, is a multidisciplinary field of study which investigates the impact of individuals, groups, and organisational structures on behavior within the organisation for the purpose of applying such knowledge towards improving an organisation's effectiveness.

Managers get things done through other. They make decisions, allocate resources, and direct the activities of others to attain goals.

According to Luthans Fred an effective manager (70%) spent more time on HR management and communication than average managers (49%) and successful managers (59%). When the Hawthorne experiments were conducted it was discovered that workers seem to work harder when an informal social system is created. They had a strong need o co-operate and communicate with fellow workers. Managers need to develop interpersonal skills to effectively do their job. OB replaces intuition with systematic study. It looks at relationship, attempts to attribute causes and effects, and drawing conclusion based on scientific evidence rather than a feeling not necessarily supported by research. OB is contributed by many other disciplines like psychology, sociology, anthropology, political science and social psychology. Thus it helps the managers to understand an organization process at a micro and macro level. We are now in the 21st century; the world is changing at an ever increasing rate, the onset of globalization and multiculturalism. To effectively work the managers need to adapt a management style which can ensure that all cultures and identities are treated fairly within our organisation. Organisation has to be flexible to cope up with the demands of this ever changing technological world. Managers need to create an internal environment, so that people involved, can work effectively and are satisfied with their job. Individuals differ from one other, often conflicts are found among the groups, OB helps managers to adapt management style which can remove such conflicts and satisfy those workers. Keeping in mind these diversities managers should ensure that they treat all workforces equally; there should be no place for discrimination. Managers also satisfy the different needs of different employees. Suppose if one the employee is not satisfied with his current job, the employee will obviously won't work to his full potential. OB helps the managers to deal with such situation; it helps the manager to understand the root cause of the problem. If the problem is work related, managers using techniques like Job-empowerment, job-enrichment or just by simply motivating the employee or giving them some decisional making responsibility, the managers can satisfy its employees needs. We are now in a age where "Customers