Organizational Change Plan II
Essay by Kenia • August 14, 2013 • 2,084 Words (9 Pages) • 1,451 Views
Plan II to implement electronic medical records (EMR) keeping in correctional facilities will include methods to monitor implementation and the communication techniques used to address this plan. The plan will test the relationship between the organization's related processes and professional roles, and their effect on this strategy. Improving quality and performance in any organization require attention skills for gathering, using information related to work analysis, and the people factor. Electronic medical system, especially in a correction facility requires more attention, and therefore, employees' attention must focus on its implementation process as a way to enable them has faster adaptation. Therefore, employees should appreciate the necessity for implementation of the electronic medical records. Evaluation of the organizational management will include monitoring changes and opening communication with staffs involved overcoming organizational and individual barriers.
Methods to Monitor Implementation of EMR
Most of the organizations are currently seeking alternatives to remain competitive in the market. However, maximum considerations take place to determine that the changes are effective and for long-term benefits in relation to the current technological revolution and radical changes often introduced from time to time. Employees' response to change determines how engagement and organizations' productivity are at risk. In consideration to electronic medical system (Quinn & Cameron, 2006), its effectiveness must incline to the quality of reports generated, efficiency in performance, monitoring of change, and communication of the parties involved.
Some of the methods that will assist manager to evaluate the implementation of EMR include observation of the process, satisfaction surveys, questionnaires, and face-to-face meetings. There are basic approaches that the manager will use in determining the effectiveness of a system. The most common view focuses to the concern if the system accomplish with its goals. Organization dwells on the conflicts as a way of determining the output deliverable putting considerations to initial system qualities. Another method is the system review process through using check sheets list to facilitate the collection of data about the work process steps. These sheets will be simple and show measureable parameters that will assist to evaluate the progress of the change.
The efficiency of the method should be the first to take in consideration. Managers will observe the deficiencies and the evolution that appear after the EMR implementation. This involves appropriate duration of response from the system and adaptation of the individuals involved in the new change. The successful relay of the practices will be determinant in estimating how manager generates the reports, and this will be useful as provisionary performance on the process or the units. Positive reports will alert managers that the implementation was successful; otherwise, negative results will require new strategies to overcome not expected aftermaths.
Additionally, satisfaction surveys will provide more staffs input to the process than observation methods. The surveys' results will alert the management department of the current impediments. In addition, managers should take into consideration the development of a new plan. In the other hand, staffs will feel more comfortable if the managers allow them to express their feelings or speak out issues regarding the changes. Staffs behavior is one barrier that managers face when implementing changes, but over the time these behaviors will adapt to the new changes. Furthermore, face-to-face meetings, either individual or in-group will create a trustful relationship between staffs and leaders. Meetings will also benefit staffs to share information, disclose concerns, and gather new knowledge, which let the opening of new channels of communication that for instance, increase workers' productivity and clarify issues related to organization process. These different approaches will be necessary to assist employees to evaluate their limitations or improvements.
Effective Flow of Communication among the Staffs
Mutual flow of communication among the staff members increases their interaction and interpersonal relationship. Open communication is one of the most significant factors after the implementation of the electronic medical system or any other system. Clinical staff should be able to drive the process, especially in areas where administrative and billing activity takes place. Customization takes place within the correction center whether it is a purchased or commercial system. Therefore, besides the implementation personnel, staffs participate to help tailor the system to suite the required environment. Managers deem the involvement of the employees in the change considering employees' opinion, using their feedbacks in the development of the system, avoiding claims of organization, imposing undesired system on staffs, and in turn increasing the effectiveness of a system (Schultz, Ginsberg & Lucas, 1990).
Gathering feedback from the employees is a necessary component of the communication process. Staff feedback will assist other fellow health care providers to understand the benefits of electronic medical records in their workday. Change agents use individual feedback to evaluate the acceptance of the implementation of the new changes, staffs' behavior, individual performances, and information related to the productivity of the group. The evaluation of individual's feedbacks will give the managers a tool to assist employees with weaker skills in computers and familiarize with new software, method that will improve employees' motivation. Moreover, group's feedbacks are necessary to share knowledge and introduce new ideas that can be useful during the implementation of EMR at correctional facilities.
The Organization, Personal, Professional Roles, and Their Effect on EMR Implementation.
The provision of electronic health records in correctional facilities is an increasingly involving exercise. Complexities arise because of the complexities of the correctional facility services and systems as well as the various processes and relationships. Electronic medical (EMR) record implementation within correctional facilities will enhance safety and promote care quality. However, the interrelationships, processes, and roles remain a challenge in the attainment of the electronic health records technology goals. Several attributes, such as the technical features supporting the system, user related features and integration of her into the correctional facility workflow affect EMR use. Clinicians use most of their time giving
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