Pqp
Essay by 24 • November 22, 2010 • 579 Words (3 Pages) • 1,013 Views
The purpose of this document is to define the W2W project management procedures and plans that will be used for the execution of the project. This
document will be used as a basis for auditing the concerned project. It is mandatory to come up with PQP Plan and get it signed/reviewed by SQA Manager
for every project. PQP comprises
 Project Charter
 Acceptance Criteria
 Assumptions, Dependencies & Constraints
 Project Schedule, Sizing and Estimation
 Resource Plan
 Design, Coding, Testing Standards
 Reporting metrics
 Infrastructure requirements
 Communication Plan
 Risk Management Plan
 Escalation Plan
 Issue Management
 RCCA Plan
 Change Management Plan
 KM Plan
 Process improvement Plan
 Project Closure and other project related information.
1. Project Information
1.0.1 Project Information:
Project Name Momentive Performance Materials
Client Name and Location Momentive Performance Materials, Waterford US
PPC id 04450499
Key Client Contact Person Jacky Wright
Project Start Date 01/04/2005
Scheduled Project End Date 31/03/2008
Project Manager Laxmi Manchikalapudi
Total Estimated Effort 36 full time employees per month. 24*5 in office and on call support during weekends during entire project duration.
Project Type : T&M or fixed Fixed
1.0.2 Project Charter :
1.0.3 Project Deliverables and Acceptance Criteria :
Deliverable Name Initial Due Date Revised Date Acceptance Criteria Comments
BC case acceptance Na Na The ticket should be accepted within 15 minutes of login If violated it misses the SLA and escalates
Urgent Case Na Na The ticket should be accepted within 2 hours of login If violated it misses the SLA and escalates
Normal Case Na Na The ticket should be accepted within 8 hours of login If violated it misses the SLA and escalates
Issues per day 1st quarter 2nd quarter 7% reduction Reviewed on quarter on quarter
Reopen cases 1st quarter Subsequent quarters 2% Reviewed on quarter on quarter
No. of cases Na Na Reducing trend quarter on quarter Reviewed on quarter on quarter
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