Risk Assessment

Table of Content

1. INTRODUCTION 4

1.1 PURPOSE OF THIS DOCUMENT 4

2. PROJECT DEFINITION 5

2.1 AIM 5

2.2 OBJECTIVES 5

2.3 DELIVERABLES 5

3. PROJECT ORGANISATION STRUCTURE 6

3.1 MANAGEMENT ORGANISATION 6

3.2 PROJECT STEERING COMMITTEE 6

3.3 TECHNICAL COMMITTEE 7

3.4 PROJECT MANAGERS 8

3.5 TECHNICAL MANAGER 9

3.6 CHANGES TO ORGANISATION STRUCTURE 9

4. PROJECT RESOURCES 10

4.1 CUT PROJECT RESOURCES 10

4.2 ENET PROJECT RESOURCES 10

5. REPORTING PROCEDURES 11

5.1 CHECKPOINT MEETINGS 11

5.2 HIGHLIGHT REPORT 11

6. CHANGE CONTROL PROCEDURES 12

6.1 PROJECT ISSUES 12

6.2 REQUESTS FOR CHANGE 12

6.3 IMPLEMENTING VARIATIONS AND CHANGES 13

7. QUALITY ASSURANCE AND ACCEPTANCE 14

7.1 INFORMAL REVIEWS 14

8. PROJECT PLAN 15

8.1 PROJECT MILESTONES 15

9. RISKS 16

9.1 ASSUMPTIONS 16

9.2 BUSINESS RISKS 16

9.3 PROJECT RISKS 16

9.4 CONTINGENCY PLAN FOR PROJECT RISKS 17

10. PROJECT PLAN 18

APPENDIX A 20

PROJECT GANTT CHART 20

1. Introduction

1.1 Purpose of this Document

The purpose of this document is to assess the prospects of opening up a new branch of Marfin Popular Bank in the Mall of Cyprus in Nicosia.

It will act as a base document, upon which the Bank's Committee for Premises Management can evaluate the costs, benefits and viability of the Project's implementation.

2. Project definition

2.1 Description of the Project

The idea for this study derives from the upcoming opening of a new shopping centre of unprecedented scale in a prime location in Nicosia, called "the Mall of Cyprus". The Mall which is constructed by the most important conglomerate that is active in Cyprus - the Shakolas Group - is expected to highly affect the shopping habits of the city's inhabitants and of people from other towns. The building itself is by far going to be the largest shopping premise on the island and, in addition to the various shops, it will include a large Carrefour supermarket, a movie multiplex and several restaurants.

Due to the Bank's need and internal policy for having presence at all major geographical areas and important business centers, the Mall can be considered as a vital location for consumer banking. Marfin was first to recognize the importance of having branches in such locations with continuous flow of people, as proven by its small branches in the smaller "Orfanides" shopping centers in Limassol and Nicosia. The experience gained through time and the financial results of the specific branches can be utilized as a basis on valuating the project's potential.

Furthermore the overall corporate strategy of Marfin Popular Bank, as recently set by its new leadership, puts great emphasis on retail banking and on gaining a larger market share in the local market. A branch in the Mall seemingly falls well under this strategy, as the Mall is a place where people of all ages and interests pass by: youngsters going to the movies, families going grocery shopping or casual shoppers. ATM machines will certainly have a high usage in such a prime shopping location, but most of all; the Bank will have the ability to implement more direct marketing campaigns aimed at the end consumer. Banners, commercials and promotions will be exposed to all sorts of people that do not necessarily represent customers of the Bank, as would be the case in a sole Laiki Branch at any other part of the city.

3. Project Milestones

MILESTONE DESCRIPTION

1. EXAMINE POSSIBILITY OF OPENING NEW BRANCH AT THE CYPRUS MALL

1.1 Evaluate the banking business potential of the project

1.2 Evaluate the suitability of the premises

1.3 Identify and propose the most suitable shop in the mall premises

1.4 Evaluate the building security

1.5 Evaluate the infrastructure

1.6 Evaluate availability and proximity of parking space

2. SUBMIT APPLICATION FOR APPROVAL

2.1 Estimate total construction costs

2.2 Estimate total operational costs

2.3 Submit financial viability plan

3. LAYOUT DESIGN AND PREPARATION OF CONSTRUCTION PLANS

3.1 Design the layout according to the predetermined specifications as per the Corporate Identity Manual

3.2 Consult the Department of Security and Technology for their technical requirements

3.3 Consult e-Bank on the type of technical specifications required for the installation of an ATM machine

3.4 Preparation of construction plans and the tender terms

4. REQUEST AND EVALUATION OF TENDERS

4.1 Request for tenders, deliver plans and technical specifications