Rob Parson at Morgan Stanley

Letter of Transmittal

To

Paul Nasr

Senior Managing Director

Capital Market Services

Morgan Stanley

New York- 6547

02-24-2018

Subject: Report on the promotion decision of Rob Parson to Managing Director

Dear Mr. Paul Nasr,

I submit herewith a detailed report on the promotion decision of Rob Parson to Managing Director. This report entails an elaboration of options available to the management to arrive at a decision regarding Rob Parson’s promotion.

Yours Sincerely,

XYZ

Executive Assistant to the Senior Managing Director

Capital Market Services

Morgan Stanley

New York- 6547

Executive Summary

This report is an assessment of the predicament faced by Mr.Paul Nasr, the senior managing director in Capital Market Services at Morgan Stanley, on the promotion decision of Mr.Rob Parson- a Principal in the Capital Markets division. Morgan Stanley is a leading U.S financial services firm providing investment banking, securities, wealth management and investment management services. The Capital Markets sector had been infamous for its image that was perceived to be exceedingly difficult to excel in, and the fact that the client coverage was meagre, made it all the more difficult to produce outstanding results. Rob Parson, on the other hand, is described to be a ruthless nonconformist and an eccentric professional, although he was extremely famous among the clients for his endearing personality and in-depth business knowledge. However, owing to Morgan Stanley’s modus operandi of working in a team and as a community, Rob Parson often found it difficult to adhere to the norms and culture of Morgan Stanley, thus leading to a negative feedback about his performance.

This report provides an in-depth analysis for the reasons to recommend as well as not recommend Rob Parson for promotion to the Managing Director at Morgan Stanley. Following thorough analysis, it is recommended that Rob Parson be not given a promotion, at this point in time.

Table of Contents

Sl No. Topic Page Number

1. Situation Analysis 5

2. Problem Statement 6

3. Options Available 6

4. Criteria for recommendation 6

5. Evaluation 6

6. Recommendation 7

7. Course of Action 7

Situation Analysis

Morgan Stanley was in dire need of restructuring its capital market services to financial services firms such as banks and insurance companies. In this purview, Paul Nasr, who has had a substantial expertise in fixed income capital markets, was recruited by the President of Morgan Stanley, Mack. Nasr, who was confident in turning around the business, was in search of the right fit for the role he was seeking. Subsequently, Rob Parson was found to be befitting the role and hence was made the Principal of Capital Market Services.

Rob Parson was known for working style that was unique in that he often found it difficult to adhere to the working culture of Morgan Stanley. He was a self-starter and believed in getting things done by himself. This was divergent from Morgan Stanley’s ethics of working in a community rather than as an individual. As a result, Parson faced a lot of flak from his colleagues which were evident in his performance evaluation report, although Parson possessed impeccable customer skills and exhaustive knowledge about capital markets. Parson single-handedly delivered significant results in improving the market share of Morgan Stanley in the financial services sector from 2 to 12.2% . In spite of his unparalleled performance and invaluable contribution to the organization, Rob Parson’s aggressive personality raised concerns regarding the management decision of his promotion.

Problem Statement

To arrive at a decision regarding recommending Rob Parson to the management for promotion to Managing Director in the purview of his 360-degree performance evaluation summary, wherein he has received several negative feedbacks from his colleagues on the grounds of not adhering to Morgan Stanley’s culture of team-work, and synergy between employees.

Options

There are only two options available to Paul Nasr:

1. Recommend Rob Parson for promotion to Managing Director

2. Do not recommend Rob Parson for promotion to Managing Director

Criteria for Recommendation

The 360-degree performance evaluation entails certain set criteria that need to be fulfilled for a promotion, thus encouraging team-work, cooperation and cross-selling amongst colleagues.

1. Adherence to Morgan Stanley culture – Team-work/One Firm contribution- This was one of the most important criteria for promotion at Morgan Stanley, wherein employees highly regarded teamwork and the right attitude.

2. Market/