Staffing

No matter the breath or the depth of an organization, it will always have the inherent need for human resources. It is safe to say that without work force, no organization in the world would exist. Recognizing not only the need for people, but also more importantly, the need for skilled, efficient and loyal employees has been a key turning point in defining the role of the Human Resource professional. However, some of the most important and challenging functions of human resource professionals are directly related to the recruitment, selection, training, and appraisal of the organization's employees or potential employee. It is up to the human resource manager or management team to create a process and methodologies in recruiting, training, and appraising its staff in such a way that it is congruent with the values, vision, and culture of the organization.

Medical laboratory professionals work in all areas of a clinical laboratory, providing invaluable information to assist physicians in preventing, diagnosing, and treating of disease. This ever-changing, ever-challenging career offers unlimited opportunities for employment and educational mobility. Nearly 100,000 more medical laboratory professionals will be needed in the United States by 2008. (Sembiante, 1999)

Staffing a 200-bed hospital with experienced phlebotomist is a challenge for human resource in the effort to make their organization into high-performance work system. Phlebotomy has evolved into a profession that requires specialized education and training. Apart from having to master the many required techniques and skills associated with blood drawing and sundry sample collection, phlebotomists also need to ensure compliance with safety and prevention regulations, as well as to develop keen judgment, good attitude, and highly effective communication skills to successfully interact with patients. They are, after all, the vital link between the patient and the lab, and are responsible for the collection of quality specimens by the safest means possible, that ultimately affect the outcome of test results.

To acquire a full time staff at the hospital there will be twenty-four phlebotomists that will cover the day shift, evening shift, and night shift, also two supervisors for each shift. The phlebotomist will need to have a high school diploma, some health care experience, have problem solving skills, like challenges and responsibility, are accurate and reliable, work well under pressure, communicate well, set high standards for themselves, and are fascinated by science. Our phlebotomists have to understand the preanalytical factors affecting the quality of specimens they collect. They have to be able to handle the many kinds of situations encountered when dealing with patients to operate our laboratory-wide computer systems. They have to be able to comprehend the legal implications of what they are doing. The supervisors will have to have a bachelor's degree, at least three years of supervising