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Technology And Ups

Essay by   •  November 20, 2010  •  1,094 Words (5 Pages)  •  1,351 Views

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Technology and UPS

To begin with, UPS has a wide range of information technology infrastructures, as well

as advanced measures to help keep up with the growing information world that is in present time.

Moreover, UPS uses its information technology to track and forecast the movement of products

to ensure customers can check each step of the journey. In addition to its unparallel information

support features, UPS's technology leadership also gives customers tools to plan and supervise

their supply chains to maximize productivity. On the other hand, UPS, together with its global

technological infrastructure, uses the largest private database and largest private wireless

network in the world today. UPS uses a variety of excellent services to meet customer and

business needs as well.

David Barnes, the Chief Information Officer at UPS, has helped UPS be one of the

leaders in the information world in regards to the shipping and packaging industry. Barnes, along

with his staff, have come up with a wide range of solutions and services to help UPS grow in the

ever changing technology world. Moreover, Barnes and his colleagues have come up with an

easier shipment track solution called Automated Shipment Processing. This technology solution

offers three shipping solutions to meet the needs of customers and businesses alike. They are

CampusShip, Internet Shipping, and ConnectShip.

The first shipping solution is CampusShip, which is a very secure web-based shipping

system that enables multiple consumers within an organization to ship UPS packages and letters

from their desktop, as well as perform other shipping-related tasks that are relevant to them. This

service can be established by using any computer with Internet access. In addition, UPS

CampusShip has a pleathora of administrative features that can help many organizations reduce

costs, improve productivity, and provide better service to their customers or clients alike. These

features include web-based shipping, centrally controlled UPS service levels, easy to use address

books, data importing capabilities, and multiple billing options are available. Hence, some

benefits of CampusShip are better allocation of shipping charges, controlling shipping costs

easier, reducing costly user errors, visibility for overseas shipping activities, and improving

customer or client services as well.1

The second shipping solution is the reliable and fast Internet Shipping. This method of

shipping is doesn't require any additional software to use because it is done using the web. All

users need is an internet connection, a My UPS ID, and a credit card number to set up shipments.

Some features of this service include storing personal address books, using shipping history

resources, E-mail notification alerts, customizable preferences, and ready-to-use labels.

Moreover, the benefits of Internet Shipping include improved productivity, growing better

relationships for recipients, providing better services, and reducing errors as well.1

The third shipping solution is a shipping management system called ConnectShip.

ConnectShip provides companies with a variety of carrier shipping solutions that enable many

customers to integrate and centrally manage their shipping processes. Also, ConnectShip

provides several products that enable customers to improve operational and management

efficiencies related to shipping processes. These products are Toolkit, Warehouse, ChainLink,

Merchant, and Advisor which are all provided by ConnectShip. Moreover, these products feature

integrated business documents generation, carrier compliant data uploads, and International

shipping with customs and export documents. In addition, the benefits of ConnectShip are

increased efficiency by removing costly steps to bridge different systems together, reducing

overall costs of systems management by fixing shipping functionality, and improving shipping

management as a result of better accurate data.

Another improvement as far as technology advancement in UPS is its Wireless

technology. UPS Wireless enables customers or users to maintain control of their shipping from

virtually anywhere. By using a mobile device that has a data access plan, customers can use

interactive text messaging or by browsing to a UPS based website to use the company's services.

The features included in UPS Wireless are tracking availabilities, finding UPS locations,

calculating times in transit situations, calculating costs for shipments. Moreover, the benefits of

using the Wireless technology are being able to stay informed and productive with quick access

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