Technology And Ups
Essay by 24 • November 20, 2010 • 1,094 Words (5 Pages) • 1,338 Views
Technology and UPS
To begin with, UPS has a wide range of information technology infrastructures, as well
as advanced measures to help keep up with the growing information world that is in present time.
Moreover, UPS uses its information technology to track and forecast the movement of products
to ensure customers can check each step of the journey. In addition to its unparallel information
support features, UPS's technology leadership also gives customers tools to plan and supervise
their supply chains to maximize productivity. On the other hand, UPS, together with its global
technological infrastructure, uses the largest private database and largest private wireless
network in the world today. UPS uses a variety of excellent services to meet customer and
business needs as well.
David Barnes, the Chief Information Officer at UPS, has helped UPS be one of the
leaders in the information world in regards to the shipping and packaging industry. Barnes, along
with his staff, have come up with a wide range of solutions and services to help UPS grow in the
ever changing technology world. Moreover, Barnes and his colleagues have come up with an
easier shipment track solution called Automated Shipment Processing. This technology solution
offers three shipping solutions to meet the needs of customers and businesses alike. They are
CampusShip, Internet Shipping, and ConnectShip.
The first shipping solution is CampusShip, which is a very secure web-based shipping
system that enables multiple consumers within an organization to ship UPS packages and letters
from their desktop, as well as perform other shipping-related tasks that are relevant to them. This
service can be established by using any computer with Internet access. In addition, UPS
CampusShip has a pleathora of administrative features that can help many organizations reduce
costs, improve productivity, and provide better service to their customers or clients alike. These
features include web-based shipping, centrally controlled UPS service levels, easy to use address
books, data importing capabilities, and multiple billing options are available. Hence, some
benefits of CampusShip are better allocation of shipping charges, controlling shipping costs
easier, reducing costly user errors, visibility for overseas shipping activities, and improving
customer or client services as well.1
The second shipping solution is the reliable and fast Internet Shipping. This method of
shipping is doesn't require any additional software to use because it is done using the web. All
users need is an internet connection, a My UPS ID, and a credit card number to set up shipments.
Some features of this service include storing personal address books, using shipping history
resources, E-mail notification alerts, customizable preferences, and ready-to-use labels.
Moreover, the benefits of Internet Shipping include improved productivity, growing better
relationships for recipients, providing better services, and reducing errors as well.1
The third shipping solution is a shipping management system called ConnectShip.
ConnectShip provides companies with a variety of carrier shipping solutions that enable many
customers to integrate and centrally manage their shipping processes. Also, ConnectShip
provides several products that enable customers to improve operational and management
efficiencies related to shipping processes. These products are Toolkit, Warehouse, ChainLink,
Merchant, and Advisor which are all provided by ConnectShip. Moreover, these products feature
integrated business documents generation, carrier compliant data uploads, and International
shipping with customs and export documents. In addition, the benefits of ConnectShip are
increased efficiency by removing costly steps to bridge different systems together, reducing
overall costs of systems management by fixing shipping functionality, and improving shipping
management as a result of better accurate data.
Another improvement as far as technology advancement in UPS is its Wireless
technology. UPS Wireless enables customers or users to maintain control of their shipping from
virtually anywhere. By using a mobile device that has a data access plan, customers can use
interactive text messaging or by browsing to a UPS based website to use the company's services.
The features included in UPS Wireless are tracking availabilities, finding UPS locations,
calculating times in transit situations, calculating costs for shipments. Moreover, the benefits of
using the Wireless technology are being able to stay informed and productive with quick access
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