Translate Business Needs Into Technical Requirements

Translate Business needs into technical requirements

Interview Structures Activity

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1) What are structured and unstructured interviews?

Structured:

The interviewer asks the same series of questions in the exact or to a number of people. It is important that the interviewer asks the questions in an identical sequence and manner with each individual that is being interviewed

Unstructured:

In an unstructured interview, the questionnaire may contain a simple list of topics that the interviewer would like to discuss and research. There is no real order of questioning. The questions are open-ended (phrased in a way that encourages the interview subject to provide an elaborate question. The interview will often ask follow up questions to gather more in-depth, detailed answers.

2) What are pyramid, funnel & diamond interview techniques?

Pyramids:

Begins with very detailed, often closed questions, then the questions are expanded by allowing open-ended questions and more generalized responses. The pyramid technique is useful if interviewees need to be warmed up to the topic or seem reluctant to address the topic.

Funnel:

Begins with very detailed, often closed questions, and then concludes by narrowing the possible responses by using closed questions. The Funnel structure provides an easy, non-threatening way to begin the interview. Funnel interviews are useful when the interviewee feels emotionally about the topic.

Diamond Structure:

The diamond-shaped structure begins in a very specific way, then more general issues