Ups Report

Big Brown - United Parcel Service, "UPS"

The industry

The Air Delivery & Freight Services industry can be broken up into three distinct delivery categories. These categories include the delivery of overnight letters, the shipment of small to medium sized packages by those who request shipment of time-critical parcels, and the movement of heavy freight between large corporations. Customers will spend well over $50 million in the domestic Air-to-Ground industry next year.() UPS has a large share of each segment and dominates the "parcel" size market segment.

Competitors in the industry include the postal services of the United States (USPS) and other nations, various motor carriers, express companies, freight forwarders, air couriers and others. UPS' major competitors include Federal Express, the United States Postal Service, and DHL Worldwide Express. Competitors continue to globalize and emphasize customer focused logistics solutions utilizing their technology and distribution networks.

Revenue Market Share - Parcels

DHL 6%

FedEx 20%

United Parcel Service 62%

USPS 9%

UPS earns nearly 64% of the revenue generated in the parcel delivery market. ()

Evolution of business

* 1907 Jim Casey borrows $100 from a friend to start the American Messenger Company in Seattle, Washington.

* 1913 Company acquires first delivery car, a Model T Ford.

* 1919 First expands beyond Seattle to Oakland, CA. Changes name to United Parcel Service.

* 1922 Introduces innovative "common carrier" service (Los Angeles).

* 1924 Builds the first conveyor belt system for handling packages (Los Angeles).

* 1930 UPS expands to east coast.

* 1952 Market conditions influence UPS to expand common carrier service in California.

* 1953 UPS resumes air operations. Blue Label Air provides two-day service to Chicago, Detroit, and several major cities on the east and west coasts.

* 1957 First interstate expansion of common courier service. UPS serves areas of five states within 150-mile radius of Chicago.

* 1975 UPS forges "Golden Link," becomes first package delivery company to serve every address in the 48 contiguous United States.

* 1981 Purchased first aircraft for use in air delivery service.

* 1985 Started international air service between U.S. and six European countries.

* 1988 UPS receives authorization from the FAA to operate its own aircraft, thereby officially becoming an airline.

* 1990 First scheduled flights to Asia on UPS aircraft.

* 1992 Electronic tracking of all ground packages begins.

* 1992 UPS is delivering to more than 200 countries and territories; delivering 11.5 million packages and documents a day for more than one million regular customers.

* 1993 The UPS Logistics Group is established to provide global supply chain management solutions.

* 1994 UPS.com goes live.

* 1996 UPS online tracking software provides a real-time image of receiver's signature and allows a customer to track up to 100 packages at a time.

* 1999 UPS sells 10 percent of its stock in an initial public offering on the New York Stock Exchange. Largest IPO in history.

* 2000 Added capability to calculate rates and find transit times for shipments on any digital wireless device in the U.S.

* 2000 Online tracking requests reach record-high 6.5 million in a single day.

* 2001 Launches direct flights to China with China Express.

Executives/Owners

Michael L. Eskew Chairman and Chief Executive Officer

John Beystehner Chief Operating Officer, UPS and President, UPS Airlines

David Abney President, UPS International

David Barnes Senior Vice President and Chief Information Officer

D. Scott Davis Chief Financial Officer

Allen Hill Senior Vice President, Legal and Public Affairs, General Counsel

Products/Services

UPS' domestic operations include delivery of letters, documents, and packages in the United States. International package operations include delivery of goods to approximately 200 countries and territories worldwide.

UPS also offers various supply chain services, including logistics and distribution services, such as supply chain management, order fulfillment, inventory management, receiving and shipping, service parts logistics, reverse logistics, and cross docking, as well as distribution center design, planning, and management; and international trade management services, including freight forwarding, customs brokerage, and international trade consulting.

Service Area: More than 200 countries and territories; every address in North America and Europe. ()

Revenues

* 2004 Revenue: US$36.6 billion

* Employees: 384,000 Worldwide (328,000 U.S.; 56,000 International)

* 2004 Delivery Volume: 3.6 billion packages and documents

* Daily Delivery Volume: 14.1 million packages and documents

* Daily U.S. Air Volume: 2.1 million packages and documents

* Daily International Volume: 1.4 million packages and documents()

Future of company

* Globalization

Due to the maturation of the domestic and European markets globalization beyond these markets is the growth area for UPS. Expanding their own operations allows UPS to