Useful Language

Useful language.

Asking for opinions:

* How do you feel about that?

* What do you think?

* What's your view?

Giving opinions:

* I think/I don't think that's a good idea.

* In my opinion, we need new products.

Agreeing:

* That's true.

* I agree

* Absolutely

* Exactly

* I think so, too.

Disagreeing:

* I see/know what you mean, but I think there's a problem.

* I'm not so sure.

* Maybe, but that's not enough.

Making suggestions:

* I think we should reduce our prices.

* How about a special promotion?

* Why don't we talk to the big stores?

* Maybe/Perhaps we could offer incentives.

Answering the phone:

* Hello Carla, Rodriguez speaking.

* Good morning, Tiger Ltd.

Making contact:

* I'd like to speak to Martin Krause, please.

* Could I have the sales department, please?

Identifying yourself:

* This is / My name's Karin Nordby.

* Karin Nordby speaking.

Stating your purpose:

* I'm calling about...

* The reason, I'm calling is...

Making arrangements:

* Could we meet on Monday at 11:00?

* How/What about June 12th?

* Is 9:30 convenient/OK?

Responding:

* That's fine/OK for me/

* Sorry, I can't make it then.

* No problem.

Closing:

* Good. So, I'll see you on the 8th.

* Thank you. Goodbye.

* Right./OK, then.

* That's great, I'll see you...

Changing arrangements:

* I'm afraid I can't come on Friday. I'm very busy that day.

* I'm sorry, I can't make it on Tuesday. I've got something on that morning.

* We've got an appointment for ten o'clock, but I'm afraid something's come up.

* Could we fix another time?

Starting:

* OK, let's get down to business

* Right, can we start, please.

Setting objectives:

* The purpose of this meeting is...

* The aims of this meeting are...

Asking for reactions:

* How do you feel about...?

* What do you think?

Dealing with interruptions:

* Could you let him finish, please?

* Could you just hang on a moment, please?

Keeping to the point:

* I'm not sure that's relevant.

* Perhaps we could get back to the point.

Speeding up:

* I think we should move on now.

* Can we come back to that?

Slowing down:

* Hold on, we need to look at this in more detail.

* I think we should discuss this a bit more.

Summarising:

* OK, let's go over what we've agreed.

* Right, to sum up then...

Introducing yourself:

* I'm from.../I'm with.../I work for...(company)

* I'm in sales

* I'm in charge of...

* I'm responsible for...

* I work with...

Introducing someone else:

* Can I introduce you to Miriam?

* Robert, have you met Vladimir?

Talking about common interests:

* You and Tom have something in common.

* You both like/enjoy/ are interested in...

Talking about your company:

* The company was founded in...

* We make/manufacture/sell/distribute/supply...

* We have subsidiaries/ factories/ branches/ outlets in...

* We have a workforce if 2,000.

Networking:

* We're very interested in...

* Do you know anyone who could help us?

* Could you let me have their contact details?

* Could I call him and mention your name?

* Let me give you my business card.

Introducing yourself:

* On behalf of Alpha Advertising, I'd like to welcome you. My name is Marc Hayward.

* Hi, everyone,