Wipro Technologies - Design of Effective Organisation

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Contents

1. Why WIPRO?

1. Company Profile and History

1. Environment

1. Analysis of WIPRO's Environment

1. Organisation Structure

1. Organisation Culture

1. Organisation Life Cycle

1. 

We chose IT sector because changes happen very frequently in the sector, with new technologies emerging every couple of years. These technological changes often bring about changes to the organizational structure, culture, and strategy. We chose Wipro because it is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro has 40+ ‘Centers of Excellence’ (CoE) that create solutions related to specific needs of Industries. Wipro’s ownership is also unique among its competitors with promoters owning more than 70% of the shares. Even though promoters control a significant portion of the shares, the company has evolved continually over the years and maintained a leadership position in the Indian ITES landscape. Wipro is widely regarded for its values and philanthropic activities. Wipro has also undergone a management transition and restructuring after its joint CEO model was scrapped in January 2011. Wipro thus presents a good case for analysis from an organizational effectiveness perspective.

2.

Company Profile

Wipro Ltd (NYSE: WIT, NSE: WIPRO) is a global information technology (IT), consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across six continents. Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. The company has posted revenues of $7.7 Billion for the financial year ended Mar 31, 2016. Wipro’s 55+ dedicated emerging technologies ‘Centers of Excellence’ enable it to harness the latest technology for delivering business capability to its clients. Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.

History

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Business Portfolio

Wipro invests its significant resources in understanding and prioritizing industry verticals. Its IT Services business segment is organized into six strategic business units according to the customer industry it caters to. Wipro's service offerings are aligned with the technology needs of its customers. While the focus is on being a strategic provider of IT Services and the system integrator of choice, it also provides IT Products as a complement to its IT Services offerings. In the India and Middle -East markets, Wipro is a leading provider of system integration services where it provides a full suite of services such as hardware solutions, software licenses, and services. To fulfill system integration projects, Wipro provides IT hardware and software licenses. Spirit of Wipro represents the core values of Wipro, which act as the guiding principles for its culture and actions. Spirit of Wipro is rooted in current reality but also represents what Wipro aspires to be hence making it future ready. With changes in industry and evolution of technologies, Wipro adapted its range of services and products from time to time. Since legacy systems usage is on the wane, Wipro developed systems to cater to the needs of its transforming customers. To enable customers to have a smooth transformation, Wipro developed innovative solutions in the areas of SMAC (Social, Mobility, Analytics and Cloud Computing) and Internet of Things. Even more advanced is its cutting-edge development in the area of Artificial Intelligence. With Holmes platform, Wipro aspires to bring significant growth to its customers’ business.

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3.

Environment

Specific Environment

Government and Industry Associations

Wipro Technologies primary identified stakeholders for public policy and advocacy are relevant government ministries and departments, both at the center and the states where they operate. Major interactions are large with the Ministry of Corporate Affairs, Ministry of Environment and Forests and Ministry of New and Renewable Energy. Wipro Technologies is also an inherent part of Industry networks and associations such as CII National Environment Committee, CII-ITC Center for Sustainable Development, Nasscom working groups on Gender Diversity, TERI-BCSD forum, CII led Indian Business for Biodiversity Initiative (CIIIBBI), Chapter of the International Union of Conservation Networks (IUCN), Leaders for Nature (LFN) framework of the India, that play a crucial role as catalysts for awareness. Issues such as Climate Change, Energy, Biodiversity, Water, Community Education, Health, etc. require strong civil society involvement as the third pillar along with government policy and business engagement. Carbon Disclosure Project in the area of Climate Change, ACWADAM and BIOME in the area of Water, IUCN (India chapter) and ATREE in the areas of Biodiversity and a network of nearly 30 education partners across the country are some of the initiatives taken by Wipro Technologies for the upliftment of the civil society. WIPRO is a member of CII-GBC Greenco Forum (Bangalore chapter), the goal of which is to drive the adoption of the 'Greenco' framework by industry at large in Bangalore and surrounding areas. The Greenco framework encourages companies to establish a multi-dimensional framework of ecological sustainability that spans the areas of Water, Waste, Energy, Biodiversity and Product Stewardship.