Harley-Davidson Swot 5 Forces
Essay by 24 • March 4, 2011 • 969 Words (4 Pages) • 1,507 Views
Harley-Davidson Inc., an employer of 4,694 workers,
consists of Harley Davidson Motor Company based in
Milwaukee and Eagelmark Financial Services Inc.
Based in Chicago, Illinois. In addition, there are nearly
600 dealerships throughout the United States and
1,065 dealers worldwide.
Harley-Davidson is the #1 seller of heavyweight
motorcycles in the United States, holding a 47%
market share.
Harley-Davidson's revenues come from five major
areas: H-D Motorcycles,Genuine Parts, Financial
Services, H-D Merchandise, and Beull Motorcycle
Company.H-D Motorcycles is the staple of company
and brings in the bulk of the company's revenues at
73%.Industry Overview
In 2003, 950.000 bikes in US and 23M worldwide.
2007, %5 growth expected
China, India and SE Asia are expected to drive the industry growth
Larger bikes are predominant but smaller bikes will exceed the former one as a result of age and travel difficulties.
Oligopolistic structure
Mature Industry
Moderate legislative and regulation obstacles in many countries (air pollution laws, driving licence problems etc.)Objectives
Creating a new and younger customer base
Growing companies' market share in world market
Gaining and sustaining competitive advantage
Strategies
Full commitment to build-to-order and focused-differentiation strategies.
Value over price through the development of mini-niches and the heavy construction of the parts.
Not exceeding demand in production. (By not being able to meet demands, an attitude of must-have has developed)
Developing the relationship between customers, dealers and employees (HOG, HD University)
Providing awareness of H-D brand among non-riding public (Licensing)
Continuous improvement of quality and efficiency through ;
- Just-in-time inventory (being renamed MAN (materials as needed-to differentiate from ineffective JIT's processes implemented by other companies.)
- Employee involvement (EI)
- Statistical operator control (SOC) simple statistical techniques and control charts to monitor and answer 2 main questions Is the process in control (operating in a stable, predictable range of variation) and Is the process capable ( to remain within the specifications consistently )
Not dependent on advertising or other traditional marketing techniques "selling dreams and lifestyle not transportation "
Customers are the sales force Ð''It's one thing for people to buy your product or service, but it's another for them to tattoo your logo on their biceps.'
Promoting sales by the financial services offered by Eagelmark, a wholly owned subsidiary. H-D Financial
Services makes it easier to own and finance the bike of your dreams.
Promotions at motorcycle rallies.
Opportunities
Recovering economies in US and Asia / Pacific
Increase in motorcycle usage every year
Increase in transportation and traffic problems
Sponsorship for racing activities and special promotional events and major motorcycle consumer shows and rallies.
Marketing through rider training programs
Non-traditional retail outlets
Continuous quality improvements
Plans for capacity expansion
Strengths
Customer Loyalty
H-D quality products stand the test of time; this is evident by their high resale value. H-D motorcycles have the highest resale value of any other motorcycle company
High resale value also correlates with high sales, since consumers know that they get out what they put into their investment.
H-D products are in compliance with all applicable environmental regulations and standards
Using almost all new technology in production (V-Rod)
HOG (largest motorcycle club in the world) and BRAG (Buell Riders Adventure Group)
Strong company culture
Brand loyalty and perception
American Culture
Brand stretching success
Strong dealer network
Growing financal resources
TechnologyThreats
Weaker global economy
TQM practices
High cost of manufacturing because of steel usage
Bush's steel tariffs
Highly competitive market
Negative image about motorcycles
The attack of Japanese competitors through improved quality and low price strategy
Aging customer base and dramatic increase in older bikers' deaths
Rapid changes in consumer preferences
Whether it be golf memberships or extensive travel packages,
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