Management

Table of Contents

No Page

1

Introduction

2

2

Miscommunication with bad leader at office

4

2.1 The problem 4

2.2 The Result 5

2.3 The Solution 5

3

Aspects of Leadership in a Company

7

4

Expected problems of bad leadership

9

5

Traits of a good leader

12

6

Company strategy in leadership enhancement

13

7

Recommendation

16

8

Conclusion

18

9

References

19

1) Introduction

Good leaders are made not born. If we have the desire and willpower, we can become an effective leader. Good leaders develop through a never ending process of self-study, education, training, and experience.

To inspire your workers into higher levels of teamwork, there are certain things you must be, know, and, do. These do not come naturally, but are acquired through continual work and study. Good leaders are continually working and studying to improve their leadership skills; they are NOT resting on their laurels.

Before we get started, lets define leadership. Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes, such as beliefs, values, ethics, character, knowledge, and skills. Although your position as a manager, supervisor, lead, etc. gives you the authority to accomplish certain tasks and objectives in the organization, this power does not make you a leader...it simply makes you the boss. Leadership differs in that it makes the followers want to achieve high goals, rather than simply bossing people around.

A theorist named Bass states that there are three basic ways to explain how people become leaders. The first two explain the leadership development for a small number of people. These theories are:

* Some personality traits may lead people naturally into leadership roles. This is the Trait Theory.

* A crisis or important event may cause a person to rise to the occasion, which brings out extraordinary leadership qualities in an ordinary person. This is the Great Events Theory.

* People can choose to become leaders. People can learn leadership skills. This is the Transformational Leadership Theory. It is the most widely accepted theory today.

When a person is deciding if she respects you as a leader, she does not think about your attributes, rather, she observes what you do so that she can know who you really are. She uses this observation to tell if you are a honorable and trusted leader or a self serving person who misuses authority to look good and get promoted. Self-serving leaders are not as effective because their employees only obey them, not follow them. They succeed in many areas because they present a good image to their seniors at the expense of their workers.

The basis of good leadership is honorable character and selfless service to your organization. In your employees' eyes, your leadership is everything you do that effects the organization's objectives and their well being. Respected leaders concentrate on what they are [be] (such as beliefs and character), what they know (such as job, tasks, and human nature), and what they do (such as implementing, motivating, and provide direction).

What makes a person want to follow a leader? People want to be guided by those they respect and who have a clear sense of direction. To gain respect, they must be ethical. A sense of direction is achieved by conveying a strong vision of the future.

* Trust and confidence in top leadership was the single most reliable predictor of employee satisfaction in an organization.

* Effective communication by leadership in three critical areas was the key to winning organizational trust and confidence:

1. Helping employees understand the company's overall business strategy.

2. Helping employees understand how they contribute to achieving key business objectives.

3. Sharing information with employees on both how the company is doing and how an employee's own division is doing - relative to strategic business objectives.

So in a nutshell -- you must be trustworthy and you have to be able to communicate a vision of where the organization needs to go.

2) Example - Miscommunication with bad leader at office

My Friend and I work in a bank in Saudi Arabia, where we work in two different departments. My friend works in the marketing department, where she is under the marketing director's supervision. There was a situation in that department, where many people complained about the marketing director's bad leadership qualities and his behavior to junior colleagues.

The marketing director's worst enemy was the performance management system that couldn't differentiate employee performance. Whether you're starting a new organization or leading an old one, pruning the staff is a chore that must be adhered to religiously to avoid trouble. In a small organization, where every person takes on huge importance, it can feel like lopping off a vital branch. Whereas in a large organization,