Management

EXECUTIVE SUMMARY

MECI Sdn Bhd is one of the leading manufacturer and distributor of polyvinyl chloride (PVC) resin. Reward system, gender biased policies, child care issue, and learning culture are often perceived important to their company in response to satisfy employees. Although the company are concerned for these topics but their employees’ satisfaction and performance are still maintained in the moderate level. Readers should realize and understand that the four topics mentioned above are those important factors for any organisation as a mean to ensure their organisational effectiveness.

This group research report which is part of the assignment required in the unit BUS223 Organizational Theory and Behaviour. It will talk about the four chosen topics that mainly focus on the identified company which is MECI Sdn. Bhd. Each topic will be clearly defined and show its importance in the workplace. It is presented in a structural way that enables reader to understand easily and even with sustainable evidence in every argument made.

In this report, it can be seen that the company is currently faced with some challenges with their employees. Through the interview, it was found that most production level and clerical employees are more emphasised on extrinsically reward such as good pay while professional staffs are more favour with intrinsically rewards. Unfortunately, MECI is failed to recognise it even though they know the secret of effective reward is tailoring with individual needs. Additional, gender biased policies is mostly caused by sexual discrimination and lead to the differences in management and leadership style. Besides, child care program is increasingly become important in working environment especially for those working women. By the way, it can give some benefits to both working women and its organisation. Importantly, learning culture also is important for any organisation due to the new era of globalisation. Competent employees don’t remain competent forever; skills will be deteriorated and become obsolete. Therefore, relevant training and development is required to be used in order to upgrade their knowledge, skills and capabilities in respond to the environmental changes.

INTRODUCTION

The Research Problem

Reward system, gender biases policies, child care issue, and learning culture are some of the biggest issues that have received tremendous attention from most of the researchers in organizational behavior. It is unarguable to believe these four factors are interrelated factors that affect the employees’ satisfaction and motivation which will nevertheless affect the organizational performance. Hence, this report will clearly talk about the four topics and provide some recommendations to help improve employees’ satisfaction and motivation that indirectly increase company performance.

The Limitations of the Report

Firstly, the information presented has been researched from secondary sources, rather than primary sources like interviews. Secondly, there are limited secondary sources available in college, public libraries and even the bookshops which make the difficulty to find sustainable facts that are related to the topic. Thirdly, some authors have different point of views which may confuse researchers. Forth, the time constraint and limited page requirement has affected its quality.

The Sources and Methods of Data Collection

The data has been collected from both primary and secondary sources which include interviews, books, online journals and magazines.

The Report Organisation

This report has organised in the format as stated in the course outline for BUS223 Organisational Theory and Behaviour. Primarily, the report will begin with the Executive Summary part which briefly explains what is being discussed in the report following by Introduction part. After that, there is a Discussion section that discussed in details the topic that has been chosen in a very easy flow. Then, there is a recommendation section followed by the conclusion. Next, there is a references section where all of the references are organized according to Harvard referencing method. Finally, there is an Appendices section where all materials that support the findings are included.

DISCUSSION

1.0 COMPANY OVERVIEW

MALAYAN ELECTRO-CHEMICAL INDUSTRY CO., SDN. BHD. (MECI) is one of the leading manufacturer and distributor of polyvinylchloride (PVC) resin and compound in Malaysia since 1973. With over 30 years of experience, the company has embarked some remarkable growth plans over the years through its sales and marketing office in Petaling Jaya, Selangor. Its modern and efficient infrastructures that are situated at the Prai Industrial Estate in Penang has furthered enhanced its position in both Malaysia and Asia Pacific region. Additionally, these facilities which are easily accessible by road, rail, air and sea have allowed the company to improve its competitive advantage over other players in this region. Due to the nature of its products, MECI is basically operating in business to business market, which means that it provides raw materials for other manufactures like pipe makers.

2.0 RESEARCH DESIGN

Following are the lists of people or research design that researchers are going to use during the interview section with the MECI’s staffs to gain the primary data.

Professional staffs Middle level staffs Junior level staffs

Chief Executive Officer Central Manager Clerk

Assistant Chief Executive Officer 1 Supervisor Salesperson

Assistant Chief Executive Officer 2 Assistant Supervisor Production Workers

(Source: Developed for this report, 2005)

Table 1: Possible Research Design for MECI

3.0 REWARD SYSTEM

3.1 What is Reward System

Reward systems are participative techniques in which employees who participate in increasing productivity get rewarded as part of their compensation (Lussier, 1996). Compensation refers to every type of reward that individuals receive in return for their labor (Mondy and Noe, 1996). Compensation includes direct cash payment, indirect cash