Management

The Business Case - Why Diversity and Inclusion is Important

Knowing that gaining the support of the Board was critical to the success of the D&I initiative, early in the process the DAC defined the business case for Diversity and Inclusion. This was a clear and succinct statement of the benefits would achieve from embarking on such a significant culture change process, and would be understood by employees throughout the organisation. The business case is as follows:

Higher Productivity: As internal communication, working relationships, team participation and employee utilisation improve through the natural function of living diversity and inclusion, we will achieve greater productivity.

Better Creativity and Innovation: Broadening the company’s perspectives, skills, talents and abilities will enable us to find more creative solutions, innovative approaches and to solve problems at lower cost.

Better Understanding our Customers: Our customer base is diverse and our business more global/regional. Reaching out to an increasingly diverse marketplace will require diversity skills to connect us with potential customers, and business partners throughout local and global markets.

Better Recruitment Opportunities: As Mobil’s reputation as a leader in the field of Diversity & Inclusion grows, so too will its position as an employer of choice be enhanced, raising the likelihood of attracting, retaining and developing the best and most talented employees of all backgrounds.

Lower Costs: Turnover of dissatisfied employees is costly. Maximising the company’s investment in people will reduce unwanted turnover costs and achieve higher productivity by removing barriers to full contribution by a broader range of people.

Better Motivation: A satisfied workforce will contribute