Uppsala Model
Essay by 24 • December 13, 2010 • 7,674 Words (31 Pages) • 1,627 Views
INTRODUCTION
1
Graduate Business School
School of Economics and Commercial Law
Gцteborg University
THE INTERNATIONALIZATION PROCESS
OF E-COMMERCE COMPANIES
A CASE STUDY ON BOKUS, BOXMAN,
DRESSMART & LETSBUYIT
Marcus Ekstrцm and Christine Persson
INTRODUCTION
2
Graduate Business School
School of Economics and Commercial Law
Gцteborg University
International Management
Masters Thesis 1999:22
THE INTERNATIONALIZATION PROCESS OF
E-COMMERCE COMPANIES
A CASE STUDY ON BOKUS, BOXMAN,
DRESSMART & LETSBUYIT
Marcus Ekstrцm and Christine Persson
INTRODUCTION
3
Graduate Business School
School of Economics and Commercial Law
Gцteborg University
ISSN 1403-851X
INTRODUCTION
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ABSTRACT
This thesis was initiated because of the new and fast growing environment
that attracts more and more companies to do business electronically - the
Internet. The question that was raised was how e-commerce companies are
internationalizing into new countries, and why they go about in a certain
way. Using the Uppsala-model and its operationalizations as a theoretical
framework, four case studies were conducted. The companies studied were
Bokus, Boxman, Dressmart, and LetsBuyIt.
In the study it was concluded that the Uppsala-model and its operationalizations
could not alone describe and explain the internationalization
process of the case companies. These companies seem to operate in a
hyped environment and three factors, capital, external knowledge, and
homogenization influencing them to behave in another manner than
suggested by the Uppsala researchers, were found.
The main findings were that the companies moved very quickly from
country to country, and that they took rather radical and direct first
initiatives when entering foreign markets. The study also showed that the
case companies internationalized to countries with increasingly higher rates
of psychic distance. Other more rational factors such as Internet penetration
and market potential also influenced the choice of countries entered.
Keywords: Internet, e-commerce, internationalization process, Uppsalamodel,
establishment chain, psychic distance, Bokus, Boxman, Dressmart,
and LetsBuyIt
INTRODUCTION
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FOREWORD
The concept of "the new economy", launched by the sociologist
Manuel Castells, is the object of almost daily debates in the
media: is
there really something radically new or is it the same old economy
dressed in slightly different clothes?
Regardless of what the answer will be on macro level, there is no
doubt that the introduction of IT and recently the Internet has drastically
changed the environment for the individual company. Hence, new ways of
doing business have been, and will be, invented. This is clearly mirrored in
this thesis on the internationalization processes of the four leading Swedish
e-commerce companies. The phenomenon of internationalization has long
been a topic of great interest and relevance to those interested in the field
of management - both researchers and students as well as practitioners.
The results of this thesis make it clear, we will all have to re-think what we
thought we knew.
GRI, 00-01-07
Jan-Erik Vahlne
INTRODUCTION
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ACKNOWLEDGMENTS
During the past months we have had the opportunity to investigate
an extremely interesting and yet fairly unexplored topic - the
internationalization process of e-commerce companies. Along the
way we have met several knowledgeable and helpful persons
to whom we are of course very grateful.
We would here like to express our gratitude to our interviewees Jerker
Nilsson at Bokus, Anders Karlberg at Boxman, Annika JÐ'rund and Martin
Geber at Dressmart, and Michael Freudenthal at LetsBuyIt - you made this
thesis possible by letting us come under the surface of your companies.
We would also like to give our special thanks
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