Data Services Inc essays and research papers
Last update: June 15, 2017-
Globalisation Has Increased Competition Faced By Many Enterprises. There Are Resulting Pressures To Achieve 'World Class Standards' In People Management, Operational Methods And Service Delivery"
Globalisation Theodore Levitt, writing in 1983, is often credited with describing economic globalization as it is currently understood today. His original article was subject to a HBS Colloquium in 2003; the area of particular interest being the dissolution of national and regional preference, and the requirement for business enterprises (and those employed within them) to understand the difference between multinational and global corporations and activities; in the former an entity regards each geographic area as
Rating:Essay Length: 3,375 Words / 14 PagesSubmitted: December 7, 2010 -
Services Marketing- Airlines Emotional Strategy
Introduction The ability to link unique positive emotions with service brands is an essential strategy for all service firms. "Consumers who have an emotional link with a brand are less likely to be price sensitive so long as they continue to derive emotional satisfaction from the brand" (Mahajan & Wind, 2002). To outperform rivals, organizations must use emotion to differentiate their services from others. The following literature analysis will examine the role of emotions within
Rating:Essay Length: 3,523 Words / 15 PagesSubmitted: December 7, 2010 -
Dimension Of Service Quality
2. Discuss the dimension of Service Quality and explain how you will use those dimensions to gain competitive advantage over your competitors. In today's competitive environment, organizations must earn the customer's trust by consistently meeting or exceeding expectations. The disparity between expectation and perception is the major determining factor in a customer's assessment of quality of service. Service quality and customer service is very important. One of the most important customer service skills you can
Rating:Essay Length: 962 Words / 4 PagesSubmitted: December 8, 2010 -
Data Envelopment Analysis
Research Proposal Data Envelopment Analysis (DEA) was introduced for the first time by Charnes, Cooper and Rhodes in 1979 and converted to one of the most popular methods of performance measurement in Management Science. For instance, more than 1800 articles in refereed journals about DEA have been published until August 2001. 1100 of these have appeared after 1995 that indicates an increase of more than %150(Gattoufi et al 2004).It has been extensively applied in educational,
Rating:Essay Length: 694 Words / 3 PagesSubmitted: December 11, 2010 -
Public Policy Development In Health And Human Services
The organization of LAF recognizes the importance of ensuring access of education to homeless children and youth. Our organization will develop a ten-year program to ensure the partnership and development for those that experience homelessness so that their children will not be excluded from education. This program will provides federal support to ensure that homeless children and youth have equal access to the same free, appropriate, public education (including public preschool) provided to other
Rating:Essay Length: 1,153 Words / 5 PagesSubmitted: December 12, 2010 -
Delta, Northwest Airlines, And Vancouver Airport: The Business Value Of Customer Self-Service Kiosks
For travelers, the best trips are fast and hassle-free, with limited time spent at the airport. That’s why Atlanta- based Delta Air Lines Inc. (www.delta.com) teamed up with its technology subsidiary, Delta Technology Inc., to deploy hundreds of self-service check-in kiosks at airports across the country, with a goal of speeding travelers to their destinations. Mike Childress, senior vice president of development at Delta Technology and the project’s leader, says there are now 449 kiosks
Rating:Essay Length: 510 Words / 3 PagesSubmitted: December 14, 2010 -
Data Collecting For Rbc Ins.
Data Collection for RBC Insurance Data collecting for an insurance agent is key to making sales. Insurance is not a cookie cutter business, one size does not fit all. A family of five have different needs than a family of two. Even two different families of five could have different goals in life where life insurance would be different for each family. That is why asking the right questions and using that information to benefit
Rating:Essay Length: 349 Words / 2 PagesSubmitted: December 14, 2010 -
Starbucks: Delivering Customer Service
Statement of the Problem How can Starbucks increase customer satisfaction while growing at the same time? Recommended Course of Action After evaluating each alternative (Exhibit 2), we recommend that Starbucks invest $40 million per year to increase labor hours per store in order to solve the problem with the quality of service. Starbucks should also set up an internal strategic marketing team. This will allow Starbucks to have a proactive feedback of customer satisfaction and
Rating:Essay Length: 3,297 Words / 14 PagesSubmitted: December 16, 2010 -
Official Statistics On Crime Are Often Likened To The ÐŽ§Tip Of An IcebergÐŽÐ. Critically Assess This Assertion In Light Of The ÐŽ§Dark FigureÐŽÐ Of Crime And Any New Forms Of Data That Can Provide A Clearer Picture Of The True Extent Of C
Official Statistics on crime are often likened to the ÐŽ§tip of an IcebergÐŽÐ. Critically assess this assertion in light of the ÐŽ§dark figureÐŽÐ of crime and any new forms of data that can provide a clearer picture of the true extent of crime. Crime is continuously changing in its definition in peopleÐŽ¦s perceptions with no complex classification being universally accepted. This forms the basis of the problems faced when attempting to count crime, who determines
Rating:Essay Length: 2,386 Words / 10 PagesSubmitted: December 17, 2010 -
Discuss Data Gathering And Presentation Skills Of Consultants.
Discuss Data Gathering and Presentation Skills of Consultants. Consultants must possess a variety of skills that help to enable them to provide the best advisory services to their clients. Two of the important skills that contribute to their profession and ability to perform the required work are data gathering and presentation skills. Exceptional presentation proficiency is especially necessary because it is essential throughout the engagement. These skills are used to pitch to clients, communicate
Rating:Essay Length: 1,006 Words / 5 PagesSubmitted: December 19, 2010 -
Data Minning
An Introduction to Data Mining Overview Data mining, the extraction of hidden predictive information from large databases, is a powerful new technology with great potential to help companies focus on the most important information in their data warehouses. Data mining tools predict future trends and behaviors, allowing businesses to make proactive, knowledge-driven decisions. The automated, prospective analyses offered by data mining move beyond the analyses of past events provided by retrospective tools typical of decision
Rating:Essay Length: 1,986 Words / 8 PagesSubmitted: December 22, 2010 -
Customer Service
WellStar Kennestone Hospital Customer Complaint Process HISTORY In 1946, Congress passed the Hospital Survey and Construction Act, sponsored by Senators Lister Hill and Harold Burton, widely known as the Hill-Burton Act. Originally designed to provide Federal grants to modernize hospitals, facilities receiving these federal funds agreed to provide free or reduced charge medical services to persons unable to pay. There are several basic requirements that every Hill-Burton hospital or other facility must comply with to
Rating:Essay Length: 866 Words / 4 PagesSubmitted: December 24, 2010 -
Impact Of Passenger Services In Ethiopian Airlines Market
TABLE OF CONTENTS Contents Page No. Chapter I..........................................................................................1 1. Introduction 1 1.1 The need for the study 3 1.2 Significance of the study 4 1.3 Statement of the problem 4 1.4 Hypothesis 5 1.5 Objectives of the study 5 1.6 Scope of the study 6 1.7 Methodology 6 1.8 Tools of analysis 7 1.9 Organization of the study 7 Chapter II.........................................................................................8 2. Review of related literature 8 2.1 Customers 8 2.1.1 Types of customers 9
Rating:Essay Length: 8,979 Words / 36 PagesSubmitted: December 27, 2010 -
Databases And Data Warehouses
Databases and Data Warehouses 1. How are data represented? Data are raw materials used to produce information. It is any facts, text, and other multimedia objects that we are interested in capturing and storing. Information is data that have been processed in such a way that it can increase the knowledge of the person who uses it. Data Representation a) Field Ð'- The smallest unit of data that has meaning to humans. b) Record Ð'-
Rating:Essay Length: 772 Words / 4 PagesSubmitted: December 27, 2010 -
Incentive Pay Programs For Customer Service Representatives
Abstract Quality of Customer Service becomes critical for company's success on the market. If planed properly, incentive pay plans may increase customer service representatives' interest to providing better service to the customer. Specifics of Customer Service brings its difficulties to setting standards for quantity and quality measuring of the Customer Service productivity, as basics of incentive pay determination. Customer Service definition and role in the business. Customer Service topic is both easy and hard to
Rating:Essay Length: 2,699 Words / 11 PagesSubmitted: December 29, 2010 -
Good Samaritan Services: Executive Summary
Introduction Good Samaritan Services (GSS) is a national volunteer agency providing geriatric health services. It is funded by both the United Way and fundraising activities, and Mr. Jennings was hired as a consultant to increase course enrollment, but has not met his goal as yet. GSS is suffering from a lack of direction and unity. There is also financial uncertainty of the branch which may result in the cancellation of a presentation by the lieutenant
Rating:Essay Length: 372 Words / 2 PagesSubmitted: December 30, 2010 -
Services In The Airlines Industry
Summary The airline industry is emerging due to the new competitors in the travel sector. In the past it was protected through government controls until the early 1980's. However due to deregulation, the industry opened to free competition. As a result, collaborations and alliances were formed and low budget airlines like Ryanair and easyjet were able to enter the market. The purpose of my report is to present the current competitor analysis of the European
Rating:Essay Length: 4,510 Words / 19 PagesSubmitted: December 31, 2010 -
American Investment Management Services
MEMO Date: February 10, 2008 To: Ms. Kim Davis, Executive Vice President of American Investment Management Services Subject: Evaluating the customer segment analysis and determining customer profitability for American Investment Management Services. Introduction American Investment Management Services (AIMS) is one of the larger investment services providers in the U.S. focusing on mutual funds and full-line brokerage services with almost $500 billion in assets. Over the past ten years, AIMS has taken advantage of the longest
Rating:Essay Length: 440 Words / 2 PagesSubmitted: December 31, 2010 -
Disney's Customer Service Model
The Walt Disney Company is known throughout the world for its commitment to customer service. This is most apparent in Disney's theme parks in Florida, California, Tokyo, Paris, and Hong Kong. Disney's commitment to customer service began with the company's founder, Walt Disney. His leadership and vision have made Disney the market leader in terms of customer service. "His willingness to take risks and blaze new trails, coupled with an innate understanding of what his
Rating:Essay Length: 3,314 Words / 14 PagesSubmitted: January 2, 2011 -
Secondary Data & Marketing Research Insight: "The Case Of Innocent Drinks".
Executive Summary In this report I shall be looking at data compiled on the client and using this data I will analyse the market potential and demand for "health drinks" within the United Kingdom. Also I will consider whether it is viable to expand and develop the brand within the market whilst maintaining the socially responsible attitude of the company, in conjunction with the growing health trends and the client's ethical product production. The key
Rating:Essay Length: 1,591 Words / 7 PagesSubmitted: January 2, 2011 -
Data Collection
Data Collection Introduction Review of Literature With the expectations of buying a home, all families have different ideas and thoughts on their first home, second or even third. What prompts couples to buy that one perfect home they so desire the most? Some people might say “Why are you choosing that home versus this one right around the corner?” Everyone has their own standards and lifestyle they want and this all is dependant upon the
Rating:Essay Length: 886 Words / 4 PagesSubmitted: January 3, 2011 -
Fokker Service
How does Fokker Services segment its market? Fokker Services segment its market in 2 ways; i) Firstly, the Fokker Services distinguishes between customers that want modular services (parts, technical expertise and maintenance) and customer that prefer a total solution. ii) Secondly, the customers are also segmented in terms of price sensitivity. Question 2 In what way does Fokker Services customize its offerings to specific customers? Fokker Services has developed several creative dedicated solutions for its
Rating:Essay Length: 463 Words / 2 PagesSubmitted: January 3, 2011 -
Starbucks: Delivering Customer Service вЂ" Case Study
Preliminary Starbucks вЂ" one of the fastest growing companies in the US and in the world - had built its position on the market by connect with its customers, and create “third place” beside home and work, where people could relax and enjoy others or themselves. It was the motto of Starbucks’ owner Howard Schultz and mostly thanks to his philosophy; company has became the biggest coffee drink retailer in the world. However, within the
Rating:Essay Length: 1,300 Words / 6 PagesSubmitted: January 5, 2011 -
Food Service Opportunities
Food Service Opportunities Source: Michael J. McDermott - " Foodservice Opportunities: A Franchise Feast" If there is a single industry more closely identified with the concept of franchising than any other, it must surely be foodservice. Restaurants and other eateries, especially those of the fast-food variety, have always played a major role in franchising. Known in industry jargon as quick-service restaurants (QSR), these outlets have achieved global recognition thanks to the ubiquity of brands such
Rating:Essay Length: 2,285 Words / 10 PagesSubmitted: January 5, 2011 -
Data Collection And Quality Management
Data Collection and Quality Management Paper Data is collected to learn the effectiveness of a particular tool in preventing defects or to look into the cause of a particular defect (Burrill, Ledolter, p.381 Ð'¶1). Data removes the trepidation and uncertainty of an unknown element. For example, opinions vary from person to person and what one person thinks as good, there is another that thinks otherwise and yet another that may have a neutral opinion. One
Rating:Essay Length: 1,529 Words / 7 PagesSubmitted: January 5, 2011