Human Resource Information System

ACKNOWLEDGEMENTS

The success and final outcome of this project required a lot of guidance and assistance from many people and we are extremely fortunate to have got this all along the completion of our project work. Whatever we have done is only due to such guidance and assistance and we would not forget to thank them.

We would like to express our deepest appreciation to all those who provided us the possibility to complete this report. A special gratitude we give to our supervisor of this project and lecturer, Ms Norhidayah Binti Mohd Rashid for the valuable guidance and advice. She inspired us greatly to work in this project. Her willingness to motivate us contributed tremendously to our project. We would like to thank her for showing us some example that related to the topic of our project.

Furthermore, we would also like to acknowledge with much appreciation the crucial role of the management staff of Hospital Tengku Ampuan Rahimah (HTAR), who gave the permission to use all required equipment and the necessary materials as well as providing us with a good environment and facilities to complete this project. If it wasn’t for them our project report would not be completed. In addition, we would also like to thank Human Resource Unit which provides us the valuable information as the guidance of our project.

A special thanks goes to our group members, for all the hard work, together, in assemble the parts and giving suggestion about the task in this report. Thank a lot go to all the group members as well for investing all of our effort in guiding the team in achieving the goal of finishing the reports.

Last but not least, and honorable mention goes to our families and friends for their understandings and supports on us in completing this project. Without helps of the particular that mentioned above, we would face many difficulties while doing this.

Izdatul Fadzilah Binti Mohamad Razali

Nur Atirah Husna Binti Zulkarnain

Nurmaya Binti Yatiman

Nurul Azaliza Binti Al-Azemi

Noor Amira Binti Azmi

December 6, 2015

Faculty of Business Management

Universiti Teknologi MARA Malaysia

1.0 INTRODUCTION

Administrative Office Management III (OSM553) course examines the administrative office manager’s role in planning, organizing and controlling office services and systems. It also covers the concepts and procedures of managing physical and technical resources of the office, and scheduling the workforce. This course describes the concept of office system approach to office function, the importance of office environment and its effects on office productivity. Adding more, this course showed the concept of office operation management and office administrative services.

Administrative Office Management III (OSM553), we were instructed to select an organization and required to observe and write a report of administrative office system that is automated of an organization. We have chosen the management of Hospital Tengku Ampuan Rahimah Klang (HTAR).

To obtain detailed data and accurate information, we have narrowed the scope of our observation and focusing on the Human Resource Information System (HRMIS) which is the system provide a human resource information system that is open and flexible, and enable all employees in HTAR to updates their personal information.

Starting the report by introducing the organization history and background, we proceeded to the next chapter by providing the report with the details of the related topic that we used in gather the accurate data and information. Through the observation and interviewed with Puan Nor Nadia Binti Ali Jinnah (Pegawai Tadbir), we finally managed to come out with the findings. At the end of the report, we also provide some conclusions and the recommendations of the observation result.

Finally, after we have contributed our best effort, we strongly hope that this report will meet the requirements needed by our lecturer and also the course, as well.

Thank you.

2.0 REVIEW OF HRMIS

The growing use of internet had made e-government possible for many countries, even for developing countries. Government around the world is investing in the development of e-government services. One of the e-government services that are gaining importance in Malaysia is the HRMIS.

Through our searching for an organization, we manage to get Ministry of Health Malaysia to cooperate with us for the success of this project. Before we analyze the organization’s record management system, we go through the organization’s background to get to know the organization better.

For our research, we will observe the record management in Ministry of Health Malaysia Human Resources Department. There are many officers and staff working in these agencies. All information and employee data should be stored in a manner that effectively and safely. To implement a system has been developed, which HRMIS a broad application in the public sector human resource management through the sophistication of a world-class ICT in line with the government's vision.

Human Resource management unit plays an important role to the government sector. The Government is committed to improving the effectiveness and efficiency Human Resource Management (HRM) and information technology communication technology (ICT) through the development of the latest Government Flagship Electronics. In line with these efforts, Project Information System PSM or Human Resource Management Information System (HRMIS) was implemented as a pilot project in under the e-Government applications.

3.0 ORGANIZATION BACKGROUND

3.1 Nature of Business

Hospital Tengku Ampuan Rahimah (HTAR), Klang began operations in April 1985. It is a government hospital with over 800 beds and 20 clinical areas located in the South Klang in Klang, Selangor. The hospital provides primary health services and health care national expert chosen.

The