In What Ways Have the Different Forms of Capital Contributed to the Success of Mother?

(1) In what ways have the different forms of capital contributed to the success of mother?

Ans: There are three key capitals that have contributed to mother’s success; they are human, social and organizational capital.

By studying the core principles of Mother, it suggests that they are completely reliant upon the quality of their human capital for their success and staff themselves have very high reputations in the industry built up over many years and they are highly skilled and experienced. These skills and experience bring a lot of creativity to mother not just in the day to day business activities but also in problem solving as well.

Mother’s ‘Holy Trinity’ of values means that the culture of the organization plays a key part in Mother’s success. The fit with the organization culture, which gives priority to creativity, is absolutely essential; in essence this commitment is the glue that holds Mother together. Without this it would be impossible to convert the knowledge, skills and experience of its staff into valuable client outputs. The result is a high level of emotional attachment to the work produced.

The organizational structure itself is relatively flat with only three levels, but more importantly there is a high level of interaction between the partners and more junior staff. One distinctive characteristic is the way in which staff is physically located. Many staff are not physically located within what in a more traditional organization would be their function or department. The Head of HR is just as likely to be sitting next to a creative as someone from Finance. Moreover, staff is rotated between their allocated spaces every eight weeks to allow a wide range of relationships to be formed and contribute to the development of social capital.

2) Explain the role of people management practices in supporting these forms of capital.

Ans: People management responsibilities are shared between three groups of staff: Discipline Heads; the HR team and the Partners. These practices make a direct contribution to the success of Mother.

As suggested throughout the study that mother’s is completely reliant on their human capital in every field of the business, so effective recruiting play a vital role in supporting these capitals. In order to sustain its industrial reputation mothers must recruit the best people for the job to ensure efficiency.