Intern Report of Agricultural Development Bank Limited Nepal by Dibas Gaudel

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TRIBHUVAN UNIVERSITY

Office of the Dean

Faculty of Management

Kirtipur, Kathmandu

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An Internship Report

On

“BANKING SYSTEM”

In partial fulfilment of the requirement for the degree of Bachelor in Information Management (B.I.M)

By:

DIBAS GAUDEL

T.U. Reg. No:

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Asian School of Management & Technology (ASMT)

August, 2015

AN INTERNSHIP REPORT ON

“BAINKING SYSTEM”

ACKNOWLEDGEMENT

It is a great satisfaction to prepare this internship report, which is an impartial requirement for Bachelors Degree of Information Management. Being a BIM student of Asian School of Management & Technology (ASMT), I have chosen Agricultural Development Bank Limited one of the successful “A” grade commercial bank of Nepal for the accomplishment of my internship.

The period of internship was very productive to me. I got an opportunity to learn the process about the daily operations of the Bank. Further, I got familiarize to deal with the customers, getting cooperation from the customers and the staffs, and how to work in any institution. It has made me more responsible, sincere, cooperative, disciplined and hard-working.

I am deeply obliged to Mr. Surya Bam for providing his valuable knowledge and ideas to make my report more sensible, informational and on the format. Besides I am thankful to all my teachers and friends for their precious help and support.

Lastly, I also express my gratitude towards Mr. Min Raj Pokhrel, Branch manager for taking me as intern in the bank. I would like to thank all the department heads, staffs of ADBL as well as interns for their kind support and guidance without which the internship report would not have been completed. I am also thankful to my family who gave me their valuable time and suggestion and helped in making this intern a success.

Dibas Gaudel

ABSTRACT

As partial fulfilment of BIM under Tribhuvan University I have chosen Agricultural Development Bank Ltd. to do my internship. The main objective of this internship was to know about the banking system and use my theoretical knowledge into practical field and also to gain practical knowledge of the workplace. The internship was for the period of 8 weeks starting from June 10 to Aug 12 2015.

I have chosen different departments for my internship through which I can get the knowledge as well as working procedure of the departments. I have choose Customers Service Department, Credit and Loan Department, ATM Card Department of Agricultural Development Bank Ltd. where I got lot of opportunities to understand several concepts related with the operation done by this department and bank. To understand the way how banking system is done in real practice was the main objective of my internship, which I successfully learnt during the period of 8 weeks.

After having an experience of successful 8 weeks internship, I learnt that there is some difference between academic knowledge and the practical work experience. However, it is also true that the theoretical knowledge we gained from the Schools and Colleges were very useful in the real work place environment. This internship provided to use my theoretical knowledge into practical knowledge.

Therefore, the overall experience of working in Agricultural Development Bank Ltd. was very pleasant and I learnt how various activities are conducted in the field of banking. This internship also helped me to implement the theoretical facts that I have acquired in schools and colleges and gain practical knowledge in real work place environment.

              ABBREVIATIONS

ABBS                                 Any Branch Banking Service

ADBL                                        Agricultural Development Bank Ltd.

ATM                                Automatic teller Machine

BAIFO                        Bank and Financial Institution Ordinance

BIM                                Bachelor in Information Management

BOD                                Board of Directors

CEO                                Chief Executive Officer

CSD                                Customers Service Department

CTI                                Central Training Institute

FOM                                 Faculty of Management

KYC                                 Know your Customer

RBB                                Rastriya Banijya Bank

ROs                                Regional Offices

RTC                                Regional Training Centres

SFDP                                Small Farmer Development Program

SMED                                Small and Micro Enterprise Development

TU                                Tribhuvan University

Table of Content

        CHAPTER                                                        Page No.

        Acknowledgement                                                        i

        Abstract                                                                ii

        Abbreviation                                                                iii

        Table of content                                                        iv

        List of Tables                                                                vii